feat(ticket): added a route to get tickets using the email of the assigned employee or the ticket status

2026-02-19 08:18:43 -05:00 · 2026-02-19 08:18:43 -05:00 · a5fc7b1de9
commit a5fc7b1de9
parent 6207784d57
62 changed files with 267 additions and 692 deletions
--- a/prisma/mariadb/generated/prisma/client/mariadb/browser.ts
+++ b/prisma/mariadb/generated/prisma/client/mariadb/browser.ts
@ -69,7 +69,7 @@ export type compta_journal_ecriture_detail_bk = Prisma.compta_journal_ecriture_d
 export type compta_periode = Prisma.compta_periodeModel
 /**
 * Model compta_ppa_file_id
- * This model or at least one of its fields has comments in the database, and requires an additional setup for migrations: Read more: https://pris.ly/d/database-comments
+ * 
 */
 export type compta_ppa_file_id = Prisma.compta_ppa_file_idModel
 /**
--- a/prisma/mariadb/generated/prisma/client/mariadb/client.ts
+++ b/prisma/mariadb/generated/prisma/client/mariadb/client.ts
@ -89,7 +89,7 @@ export type compta_journal_ecriture_detail_bk = Prisma.compta_journal_ecriture_d
 export type compta_periode = Prisma.compta_periodeModel
 /**
 * Model compta_ppa_file_id
- * This model or at least one of its fields has comments in the database, and requires an additional setup for migrations: Read more: https://pris.ly/d/database-comments
+ * 
 */
 export type compta_ppa_file_id = Prisma.compta_ppa_file_idModel
 /**
--- a/prisma/mariadb/generated/prisma/client/mariadb/internal/class.ts
+++ b/prisma/mariadb/generated/prisma/client/mariadb/internal/class.ts
--- a/prisma/mariadb/generated/prisma/client/mariadb/models/compta_ppa_file_id.ts
+++ b/prisma/mariadb/generated/prisma/client/mariadb/models/compta_ppa_file_id.ts
@ -14,7 +14,7 @@ import type * as Prisma from "../internal/prismaNamespace"

 /**
 * Model compta_ppa_file_id
- * This model or at least one of its fields has comments in the database, and requires an additional setup for migrations: Read more: https://pris.ly/d/database-comments
+ * 
 */
 export type compta_ppa_file_idModel = runtime.Types.Result.DefaultSelection<Prisma.$compta_ppa_file_idPayload>

--- a/src/app.module.ts
+++ b/src/app.module.ts
@ -14,11 +14,10 @@ import { IdentityAndAccountModule } from 'src/identity-and-account/identity-and-
 import { ChatbotModule } from 'src/chatbot/chatbot.module';
 import { PrismaMariadbModule } from 'prisma/mariadb/prisma-mariadb.module';
 import { PrismaLegacyModule } from 'prisma/prisma-legacy/prisma-legacy.module';
-import { AccountModule } from 'src/customer-support/accounts/account.module';
+import { CustomerSupportModule } from 'src/customer-support/customer-support.module';

@Module({
  imports: [
-    AccountModule,
    AuthenticationModule,
    ConfigModule.forRoot({ isGlobal: true }),
    ScheduleModule.forRoot(), //cronjobs
@ -29,6 +28,7 @@ import { AccountModule } from 'src/customer-support/accounts/account.module';
    TimeAndAttendanceModule,
    IdentityAndAccountModule,
    ChatbotModule,
+    CustomerSupportModule,
  ],
  controllers: [AppController],
  providers: [
--- a/src/common/mappers/email-id.mapper.ts
+++ b/src/common/mappers/email-id.mapper.ts
@ -34,4 +34,6 @@ export class EmailToIdResolver {
        if (!user) return { success: false, error: `EMPLOYEE_NOT_FOUND` };
        return { success: true, data: user.id };
    }
+
+    readonly findFullNameByEmail
 }
--- a/src/common/utils/date-utils.ts
+++ b/src/common/utils/date-utils.ts
@ -155,4 +155,12 @@ export const addHourstoDateString = (start_time: string, hours: number): string
    const hh = String(end.getUTCHours()).padStart(2, '0');
    const mm = String(end.getUTCMinutes()).padStart(2, '0');
    return `${hh}:${mm}:00`;
+}
+
+export const timestampToStringDate = (timestamp: number): string => {
+    const date = new Date(timestamp);
+    const dd = date.getDate().toString().padStart(2, '0');
+    const mm = (date.getMonth() + 1).toString().padStart(2, '0');
+    const yyyy = date.getFullYear();
+    return `${dd}-${mm}-${yyyy}`;
 }
--- a/src/customer-support/accounts/account.controller.ts
+++ b/src/customer-support/accounts/account.controller.ts
@ -1,28 +0,0 @@
-import { Controller, Get, Param } from "@nestjs/common";
-import { AccountMemoService } from "src/customer-support/accounts/services/account-memo.service";
-import { AccountService } from "src/customer-support/accounts/services/account.service";
-
-
-@Controller('accounts')
-export class AccountController {
-    constructor(
-        private readonly accountService: AccountService,
-        private readonly memoService: AccountMemoService,
-    ) { }
-
-    @Get()
-    findAllAccounts() {
-        return this.accountService.findAllAccounts();
-    }
-
-    @Get('account/:id')
-    findAccountById(@Param('accountId') accountId: number) {
-        return this.accountService.findAccountById(accountId);
-    }
-
-    @Get(':id')
-    findMemosByAccountId(@Param('accountId') accountId: number) {
-        return this.memoService.findMemosByAccountId(accountId);
-    }
-
-}
--- a/src/customer-support/accounts/account.module.ts
+++ b/src/customer-support/accounts/account.module.ts
@ -1,11 +0,0 @@
-import { Module } from "@nestjs/common";
-import { PrismaMariaDbService } from "prisma/mariadb/prisma-mariadb.service";
-import { AccountController } from "src/customer-support/accounts/account.controller";
-import { AccountMemoService } from "src/customer-support/accounts/services/account-memo.service";
-import { AccountService } from "src/customer-support/accounts/services/account.service";
-
-
-@Module({
-    controllers: [ AccountController ],
-    providers: [ AccountService, PrismaMariaDbService, AccountMemoService ],
-}) export class AccountModule { };
--- a/src/customer-support/accounts/services/account-create.service.ts
+++ b/src/customer-support/accounts/services/account-create.service.ts
@ -1,6 +0,0 @@
-import { Injectable } from "@nestjs/common";
-
-@Injectable()
-export class AccountCreateService {
-    
-}
--- a/src/customer-support/accounts/services/account-memo-update.service.ts
+++ b/src/customer-support/accounts/services/account-memo-update.service.ts
@ -1,6 +0,0 @@
-import { Injectable } from "@nestjs/common";
-
-@Injectable()
-export class AccountMemoUpdateService {
-    
-}
--- a/src/customer-support/accounts/services/account-memo.service.ts
+++ b/src/customer-support/accounts/services/account-memo.service.ts
@ -1,29 +0,0 @@
-import { Injectable } from "@nestjs/common";
-import { PrismaMariaDbService } from "prisma/mariadb/prisma-mariadb.service";
-import { Result } from "src/common/errors/result-error.factory";
-import { AccountMemo } from "src/customer-support/dtos/account.dto";
-
-@Injectable()
-export class AccountMemoService {
-    constructor(private readonly prismaMariaDb: PrismaMariaDbService) { }
-
-    findMemosByAccountId = async (accountId: number): Promise<Result<AccountMemo[], string>> => {
-        const listOfMemos: AccountMemo[] = [];
-
-        const rawListOfMemos = await this.prismaMariaDb.account_memo.findMany({
-            where: { id: accountId },
-            select: { last_updated: true, staff_id: true, memo: true },
-        });
-        if (!rawListOfMemos) return { success: false, error: 'MEMOS_NOT_FOUND' };
-
-        for (const memo of rawListOfMemos) {
-            listOfMemos.push({
-                last_updated: Number(memo.last_updated),
-                staff_id: Number(memo.staff_id),
-                memo: memo.memo ? memo.memo : '',
-            });
-        }
-        return { success: true, data: listOfMemos }
-    }
-
-}
--- a/src/customer-support/accounts/services/account-update.service.ts
+++ b/src/customer-support/accounts/services/account-update.service.ts
@ -1,56 +0,0 @@
-// import { Injectable } from "@nestjs/common";
-// import { PrismaMariaDbService } from "prisma/mariadb/prisma-mariadb.service";
-// import { Result } from "src/common/errors/result-error.factory";
-// import { Account } from "src/customer-support/accounts/account.dto";
-
-// @Injectable()
-// export class AccountUpdateService {
-//     constructor(private readonly prisma: PrismaMariaDbService) { }
-
-//     async updateAccount(account: Account): Promise<Result<boolean, string>> {
-
-//         const oldAccountInfos = await this.prisma.account.findUnique({
-//             where: { id: account.id },
-//         });
-//         if (!oldAccountInfos) return { success: false, error: 'ACCOUNT_NOT_FOUND' };
-
-//         await this.prisma.account.update({
-//             where: { id: oldAccountInfos.id },
-//             data: {
-//                 customer_id: account.customerId,
-//                 language_id: account.language,
-//                 username: account.username,
-//                 password: account.password,
-//                 group_id: account.groupId,
-//                 status: account.status,
-//                 first_name: account.firstName,
-//                 last_name: account.lastName,
-//                 mandataire: account.mandataire,
-//                 title: account.title,
-//                 email: account.email,
-//                 company: account.company,
-//                 contact: account.contact,
-//                 address1: account.address,
-//                 address2: account.address,
-//                 tel_home: account.telHome,
-//                 tel_office: account.telOffice,
-//                 tel_office_ext: account.telOffice_ext,
-//                 cell: account.cell,
-//                 fax: account.fax,
-//                 land_owner: account.landOwner,
-//                 commercial: account.commercial,
-//                 vip: account.vip,
-//                 notes_client: account.notes_client,
-//                 terminate_reason: account.terminateReason,
-//                 terminate_cie: account.terminateCie,
-//                 terminate_date: account.terminateDate,
-//                 terminate_note: account.terminateNote,
-//                 mauvais_payeur: account.mauvaisPayeur,         
-//             },
-//         });
-
-
-
-
-//     }
-// }
--- a/src/customer-support/accounts/services/account.service.ts
+++ b/src/customer-support/accounts/services/account.service.ts
@ -1,128 +0,0 @@
-import { Injectable } from "@nestjs/common";
-import { PrismaMariaDbService } from "prisma/mariadb/prisma-mariadb.service";
-import { Result } from "src/common/errors/result-error.factory";
-import { Account } from "src/customer-support/dtos/account.dto";
-
-
-@Injectable()
-export class AccountService {
-    constructor(private readonly prismaMariaDb: PrismaMariaDbService) { }
-
-    findAllAccounts = async (): Promise<Result<Account[], string>> => {
-        const listOfAccounts: Account[] = [];
-
-        const rawListOfAccounts = await this.prismaMariaDb.account.findMany({});
-        if (!rawListOfAccounts) return { success: false, error: 'ACCOUNTS_NOT_FOUND' }
-        try {
-
-            for (const account of rawListOfAccounts) {
-                const emailList: string[] = [
-                    account.email ? account.email : '',
-                    account.email_autre ? account.email_autre : '',
-                ];
-
-                const addressList: string[] = [
-                    account.address1 ? account.address1 : '',
-                    account.address2 ? account.address2 : '',
-                    account.city ? account.city : '',
-                    account.state ? account.state : '',
-                    account.zip ? account.zip : '',
-                    account.country_id.toString(),
-                ];
-
-                listOfAccounts.push({
-                    id: Number(account.id),
-                    customerId: account.customer_id ? account.customer_id : '',
-                    language: account.language_id,
-                    username: account.username ? account.username : '',
-                    password: account.password ? account.password : '',
-                    groupId: account.group_id ? account.group_id : 0,
-                    status: account.status ? account.status : 0,
-                    firstName: account.first_name ? account.first_name : '',
-                    lastName: account.last_name ? account.last_name : '',
-                    mandataire: account.mandataire ? account.mandataire : '',
-                    title: account.title ? account.title : '',
-                    email: emailList,
-                    company: account.company ? account.company : '',
-                    contact: account.contact,
-                    address: addressList,
-                    telHome: account.tel_home ? account.tel_home : '',
-                    telOffice: account.tel_office ? account.tel_office : '',
-                    telOffice_ext: account.tel_office_ext ? account.tel_office_ext : '',
-                    cell: account.cell ? account.cell : '',
-                    fax: account.fax ? account.fax : '',
-                    landOwner: account.land_owner,
-                    commercial: account.commercial,
-                    vip: account.vip,
-                    notes_client: account.notes_client ? account.notes_client : '',
-                    terminateReason: account.terminate_reason ? account.terminate_reason : '',
-                    terminateCie: account.terminate_cie ? account.terminate_cie : '',
-                    terminateNote: account.terminate_note ? account.terminate_note : '',
-                    terminateDate: account.terminate_date ? account.terminate_date : '',
-                    mauvaisPayeur: account.mauvais_payeur,
-                });
-            }
-            console.log(listOfAccounts);
-            return { success: true, data: listOfAccounts };
-
-        } catch (error) {
-            return { success: false, error: error + " \n An error occured during retrieving the list of accounts" }
-        }
-    }
-
-    findAccountById = async (accountId: number): Promise<Result<Account, string>> => {
-
-        const rawAccount = await this.prismaMariaDb.account.findUnique({
-            where: { id: accountId }
-        });
-        if (!rawAccount) return { success: false, error: 'ACCOUNT_NOT_FOUND' }
-
-        const emailList: string[] = [
-            rawAccount.email ? rawAccount.email : '',
-            rawAccount.email_autre ? rawAccount.email_autre : '',
-        ];
-
-        const addressList: string[] = [
-            rawAccount.address1 ? rawAccount.address1 : '',
-            rawAccount.address2 ? rawAccount.address2 : '',
-            rawAccount.city ? rawAccount.city : '',
-            rawAccount.state ? rawAccount.state : '',
-            rawAccount.zip ? rawAccount.zip : '',
-            rawAccount.country_id.toString(),
-        ];
-
-        const account: Account = {
-            id: Number(rawAccount.id),
-            customerId: rawAccount.customer_id ? rawAccount.customer_id : '',
-            language: rawAccount.language_id,
-            username: rawAccount.username ? rawAccount.username : '',
-            password: rawAccount.password ? rawAccount.password : '',
-            groupId: rawAccount.group_id ? rawAccount.group_id : 0,
-            status: rawAccount.status ? rawAccount.status : 0,
-            firstName: rawAccount.first_name ? rawAccount.first_name : '',
-            lastName: rawAccount.last_name ? rawAccount.last_name : '',
-            mandataire: rawAccount.mandataire ? rawAccount.mandataire : '',
-            title: rawAccount.title ? rawAccount.title : '',
-            email: emailList,
-            company: rawAccount.company ? rawAccount.company : '',
-            contact: rawAccount.contact,
-            address: addressList,
-            telHome: rawAccount.tel_home ? rawAccount.tel_home : '',
-            telOffice: rawAccount.tel_office ? rawAccount.tel_office : '',
-            telOffice_ext: rawAccount.tel_office_ext ? rawAccount.tel_office_ext : '',
-            cell: rawAccount.cell ? rawAccount.cell : '',
-            fax: rawAccount.fax ? rawAccount.fax : '',
-            landOwner: rawAccount.land_owner,
-            commercial: rawAccount.commercial,
-            vip: rawAccount.vip,
-            notes_client: rawAccount.notes_client ? rawAccount.notes_client : '',
-            terminateReason: rawAccount.terminate_reason ? rawAccount.terminate_reason : '',
-            terminateCie: rawAccount.terminate_cie ? rawAccount.terminate_cie : '',
-            terminateNote: rawAccount.terminate_note ? rawAccount.terminate_note : '',
-            terminateDate: rawAccount.terminate_date ? rawAccount.terminate_date : '',
-            mauvaisPayeur: rawAccount.mauvais_payeur,
-        }
-
-        return { success: true, data: account };
-    }
-}
--- a/src/customer-support/customer-support.module.ts
+++ b/src/customer-support/customer-support.module.ts
@ -1,8 +1,10 @@
 import { Module } from "@nestjs/common";
+import { TicketController } from "src/customer-support/tickets/ticket.controller";
+import { TicketService } from "src/customer-support/tickets/ticket.service";

@Module({
    imports: [],
-    controllers: [],
-    providers: [],
+    controllers: [TicketController],
+    providers: [TicketService],
    exports: [],
-}) export class CustomerSupportModule {}
+}) export class CustomerSupportModule { }
--- a/src/customer-support/customers/customer.controller.ts
+++ b/src/customer-support/customers/customer.controller.ts
@ -1,6 +0,0 @@
-import { Controller } from "@nestjs/common";
-
-@Controller()
-export class CustomerController {
-    
-}
--- a/src/customer-support/customers/customer.module.ts
+++ b/src/customer-support/customers/customer.module.ts
@ -1,8 +0,0 @@
-import { Module } from "@nestjs/common";
-import { CustomerController } from "src/customer-support/customers/customer.controller";
-import { CustomerService } from "src/customer-support/customers/customer.service";
-
-@Module({
-    imports: [CustomerService],
-    providers: [CustomerController],
-}) export class CustomerModule { }
--- a/src/customer-support/customers/customer.service.ts
+++ b/src/customer-support/customers/customer.service.ts
@ -1,6 +0,0 @@
-import { Injectable } from "@nestjs/common";
-
-@Injectable()
-export class CustomerService {
-    
-}
--- a/src/customer-support/deliveries/delivery.controller.ts
+++ b/src/customer-support/deliveries/delivery.controller.ts
@ -1,6 +0,0 @@
-import { Controller } from "@nestjs/common";
-
-@Controller()
-export class DeliveryController {
-    
-}
--- a/src/customer-support/deliveries/delivery.module.ts
+++ b/src/customer-support/deliveries/delivery.module.ts
@ -1,8 +0,0 @@
-import { Module } from "@nestjs/common";
-import { DeliveryController } from "src/customer-support/deliveries/delivery.controller";
-import { DeliveryService } from "src/customer-support/deliveries/delivery.service";
-
-@Module({
-    imports: [DeliveryService],
-    providers: [DeliveryController],
-}) export class DeliveryModule { }
--- a/src/customer-support/deliveries/delivery.service.ts
+++ b/src/customer-support/deliveries/delivery.service.ts
@ -1,6 +0,0 @@
-import { Injectable } from "@nestjs/common";
-
-@Injectable()
-export class DeliveryService {
-
-}
--- a/src/customer-support/devices/device.controller.ts
+++ b/src/customer-support/devices/device.controller.ts
@ -1,6 +0,0 @@
-import { Controller } from "@nestjs/common";
-
-@Controller()
-export class DeviceController {
-
-}
--- a/src/customer-support/devices/device.module.ts
+++ b/src/customer-support/devices/device.module.ts
@ -1,8 +0,0 @@
-import { Module } from "@nestjs/common";
-import { DeviceController } from "src/customer-support/devices/device.controller";
-import { DeviceService } from "src/customer-support/devices/device.service";
-
-@Module({
-    imports: [DeviceService],
-    providers: [DeviceController]
-}) export class DeviceModule { }
--- a/src/customer-support/devices/device.service.ts
+++ b/src/customer-support/devices/device.service.ts
@ -1,6 +0,0 @@
-import { Injectable } from "@nestjs/common";
-
-@Injectable()
-export class DeviceService {
-    
-}
--- a/src/customer-support/dtos/account.dto.ts
+++ b/src/customer-support/dtos/account.dto.ts
@ -1,13 +0,0 @@
-export class Account {
-    id: string;
-    account_number: string;
-    primary_contact_id: string;
-    secondary_contacts_id: string[];
-    addresses: string[];
-    primary_address: string;
-    billingRecurrence: string;
-    billingDayOfMonth: number;
-    nextBillingDate: string;
-    created_date: Date;
-    status: string;
-}
--- a/src/customer-support/dtos/address.dto.ts
+++ b/src/customer-support/dtos/address.dto.ts
@ -1,16 +0,0 @@
-export class Address {
-    id: string;
-    account_id: string;
-    civic_number: string;
-    street: string;
-    suite: string;
-    city: string;
-    province: string;
-    country: string;
-    postal_code: string;
-    constacts: string[];
-    devices: string[];
-    services: string[];
-    technicalTickets: number[];
-    is_primary: boolean;
-}
--- a/src/customer-support/dtos/customer.dto.ts
+++ b/src/customer-support/dtos/customer.dto.ts
@ -1,8 +0,0 @@
-export class Customer {
-    id:string;
-    first_name:string;
-    last_name:string;
-    email:string;
-    phone:string;
-    primary_contact:boolean;
-}
--- a/src/customer-support/dtos/delivery.dto.ts
+++ b/src/customer-support/dtos/delivery.dto.ts
@ -1,22 +0,0 @@
-import { Address } from "cluster";
-import { Account } from "src/customer-support/dtos/account.dto";
-import { Product } from "src/customer-support/dtos/product.dto";
-import { Tickets } from "src/customer-support/dtos/ticket.dto";
-
-//A delivery represent an Address where product can be delivered. 
-//A delivery can be linked to a single Account and a single address
-//A delivery can have 1 or more Product
-
-
-export class Delivery {
-    address: Address;
-    account: Account[];
-    ticket: Tickets[];
-    product: Product[];
-}
-
-export class AccountDeliveryJunction {
-    accountId: Account;
-    deliveryId:Delivery;
-    ticket:Tickets[];
-}
--- a/src/customer-support/dtos/device.dto.ts
+++ b/src/customer-support/dtos/device.dto.ts
@ -1,17 +0,0 @@
-// A Device is linked to a Service
-// A Device can be used as a "parent" or be a "child" of an other device
-
-export class Device {
-    id: string;
-    name:string;
-    status:string;
-    address_id: string;
-    category:string;
-    model:string;
-    sn:string;
-    speed:string;
-    price:string;
-    description:string;
-    tag:string;
-    photo:string;
-}
--- a/src/customer-support/dtos/fibre.dto.ts
+++ b/src/customer-support/dtos/fibre.dto.ts
@ -1,3 +0,0 @@
-export class Fibre {
-    
-}
--- a/src/customer-support/dtos/phone.dto.ts
+++ b/src/customer-support/dtos/phone.dto.ts
@ -1,7 +0,0 @@
-
-//I question the need for a phone dto. Could be an enum since most columns repeat themselves in the product table.
-
-//A phone is a type of product, not sure what would need to be in this class.
-export class Phone  {
-    
-}
--- a/src/customer-support/dtos/product.dto.ts
+++ b/src/customer-support/dtos/product.dto.ts
@ -1,36 +0,0 @@
-import { Device } from "src/customer-support/dtos/device.dto";
-import { Service } from "src/customer-support/dtos/services.dto";
-import { Comments } from "src/customer-support/shared/shared-class.dto";
-import { Television } from "src/customer-support/dtos/television.dto";
-
-export class Product {
-    description: string;
-    downloadSpeed?: number;
-    uploadSpeed?: number;
-    dayQuota: number;
-    nightQuota: number;
-    phoneNumber: string;
-    inventory: Inventory;
-    isPortalAvailable: boolean;
-    isCommercial: boolean;
-    isComboDiscountEligible: boolean;
-    categoryName: string;
-    note: Comments;
-    status: boolean;
-    stockKeepingUnit: string; // **sku**
-    name: string;
-    price: number;
-    soldUnit: number;
-    isAvailable: boolean;
-    televiesion?: Television;
-    service?: Service;
-    device?: Device;
-}
-
-export class Inventory {
-    followUp: boolean;
-    tag: string;
-    localisation: string;
-    alert: number;
-    listedTicketTech: boolean; //what is this for?
-}
--- a/src/customer-support/dtos/services.dto.ts
+++ b/src/customer-support/dtos/services.dto.ts
@ -1,24 +0,0 @@
-//A Service is a product
-
-export class Service {
-    id: string;
-    accountId: string;
-    address_id: string;
-    serviceFromCatalogId: string;
-    name: string;
-    type: string;
-    activatedAt: string;
-    date_of_suspension: any[];
-    date_of_reactivation: any[];
-}
-
-export class OfferedService {
-    id: string;
-    code: string;
-    name: string;
-    description: string;
-    standardPrice: number;
-    category:string;
-    status:string;
-    effectiveDate:string;
-}
--- a/src/customer-support/dtos/staff.dto.ts
+++ b/src/customer-support/dtos/staff.dto.ts
--- a/src/customer-support/dtos/television.dto.ts
+++ b/src/customer-support/dtos/television.dto.ts
@ -1,27 +0,0 @@
-import { Customer } from "src/customer-support/dtos/customer.dto";
-import { Service } from "src/customer-support/dtos/services.dto";
-import { Comments } from "src/customer-support/shared/shared-class.dto";
-
-//Television is a product, can be "A la carte" or by package
-
-export class Television {
-    service: Service;
-    channel?: Channels[];
-    package?: ChannelPackages;
-}
-
-export class Channels {
-    number: number;
-    name: string;
-    owner: string;
-    unitPrice: number;
-    unitSoldPrice: number;
-    bundlePrice: number;
-    bundleSoldPrice: number;
-    note: Comments;
-}
-
-export class ChannelPackages {
-    price: number;
-    isActive: boolean;
-}
--- a/src/customer-support/dtos/ticket.dto.ts
+++ b/src/customer-support/dtos/ticket.dto.ts
@ -1,21 +0,0 @@
-//matches frontend needs
-export class Tickets {
-    id: number;
-    address_id: string;
-    customer_id: string;
-    status: string;
-    type: string;
-    short_description: string;
-    employee_assigned: string;
-    full_description: string;
-    assistant: string;
-    departement: string;
-    created_by: string;
-    creation_date: Date;
-    last_update: Date;
-    assigned_date: Date;
-    ticketSuperType: string;
-    attached: string[];
-}
-
-
--- a/src/customer-support/fibre/fibre.controller.ts
+++ b/src/customer-support/fibre/fibre.controller.ts
@ -1,6 +0,0 @@
-import { Controller } from "@nestjs/common";
-
-@Controller()
-export class FibreController {
-
-}
--- a/src/customer-support/fibre/fibre.module.ts
+++ b/src/customer-support/fibre/fibre.module.ts
@ -1,8 +0,0 @@
-import { Module } from "@nestjs/common";
-import { FibreController } from "src/customer-support/fibre/fibre.controller";
-import { FibreService } from "src/customer-support/fibre/fibre.service";
-
-@Module({
-    imports: [FibreService],
-    providers: [FibreController],
-}) export class FibreModule { }
--- a/src/customer-support/fibre/fibre.service.ts
+++ b/src/customer-support/fibre/fibre.service.ts
@ -1,6 +0,0 @@
-import { Injectable } from "@nestjs/common";
-
-@Injectable()
-export class FibreService {
-    
-}
--- a/src/customer-support/http-test-files/account-testing.http
+++ b/src/customer-support/http-test-files/account-testing.http
@ -1,6 +0,0 @@
-# GET http://localhost:3000/accounts
-
-# GET http://localhost:3000/accounts/6912
-
-
-GET http://localhost:3000/accounts/account/6912
--- a/src/customer-support/phones/phone.controller.ts
+++ b/src/customer-support/phones/phone.controller.ts
@ -1,6 +0,0 @@
-import { Controller } from "@nestjs/common";
-
-@Controller()
-export class PhoneController {
-    
-}
--- a/src/customer-support/phones/phone.module.ts
+++ b/src/customer-support/phones/phone.module.ts
@ -1,8 +0,0 @@
-import { Module } from "@nestjs/common";
-import { PhoneController } from "src/customer-support/phones/phone.controller";
-import { PhoneService } from "src/customer-support/phones/phone.service";
-
-@Module({
-    imports: [PhoneService],
-    providers: [PhoneController],
-}) export class PhoneModule { }
--- a/src/customer-support/phones/phone.service.ts
+++ b/src/customer-support/phones/phone.service.ts
@ -1,6 +0,0 @@
-import { Injectable } from "@nestjs/common";
-
-@Injectable()
-export class PhoneService {
-
-}
--- a/src/customer-support/product/product.controller.ts
+++ b/src/customer-support/product/product.controller.ts
@ -1,6 +0,0 @@
-import { Controller } from "@nestjs/common";
-
-@Controller()
-export class ProductController { 
-    
-}
--- a/src/customer-support/product/product.module.ts
+++ b/src/customer-support/product/product.module.ts
@ -1,8 +0,0 @@
-import { Module } from "@nestjs/common";
-import { ProductController } from "src/customer-support/product/product.controller";
-import { ProductService } from "src/customer-support/product/product.service";
-
-@Module({
-    imports: [ProductService],
-    providers: [ProductController],
-}) export class ProductModule { }
--- a/src/customer-support/product/product.service.ts
+++ b/src/customer-support/product/product.service.ts
@ -1,6 +0,0 @@
-import { Injectable } from "@nestjs/common";
-
-@Injectable()
-export class ProductService {
-    
- }
--- a/src/customer-support/services/services.controller.ts
+++ b/src/customer-support/services/services.controller.ts
@ -1,6 +0,0 @@
-import { Controller } from "@nestjs/common";
-
-@Controller()
-export class ServiceController{
-    
-}
--- a/src/customer-support/services/services.module.ts
+++ b/src/customer-support/services/services.module.ts
@ -1,8 +0,0 @@
-import { Module } from "@nestjs/common";
-import { ServiceController } from "src/customer-support/services/services.controller";
-import { ServiceService } from "src/customer-support/services/services.service";
-
-@Module({
-    imports: [ServiceService],
-    providers: [ServiceController],
-}) export class ServiceModule { }
--- a/src/customer-support/services/services.service.ts
+++ b/src/customer-support/services/services.service.ts
@ -1,6 +0,0 @@
-import { Injectable } from "@nestjs/common";
-
-@Injectable()
-export class ServiceService {
-    
-}
--- a/src/customer-support/shared/helpers/boolean.helpers.ts
+++ b/src/customer-support/shared/helpers/boolean.helpers.ts
@ -1,38 +1,38 @@
-//This file is used to store function that help translate MariaDB data to Typescript manipulation requirements for the type "boolean".
+// //This file is used to store function that help translate MariaDB data to Typescript manipulation requirements for the type "boolean".

-import { PhoneAddrEnhancedCapable } from "src/customer-support/dtos/phone.dto";
+// import { PhoneAddrEnhancedCapable } from "src/customer-support/dtos/phone.dto";

-//From MariaDB to Frontend
-export const fromTinyIntToBoolean = async (tinyInt: number): Promise<boolean> => {
-    let booleanValue = true;
-    if ((tinyInt = 0) || (tinyInt = -1)) return booleanValue = false;
-    return booleanValue;
-}
+// //From MariaDB to Frontend
+// export const fromTinyIntToBoolean = async (tinyInt: number): Promise<boolean> => {
+//     let booleanValue = true;
+//     if ((tinyInt = 0) || (tinyInt = -1)) return booleanValue = false;
+//     return booleanValue;
+// }

-//From Frontend to MariaDB TinyInt boolean 1 - 0
-export const fromBooleanToTinyInt = async (boolean: boolean): Promise<number> => {
-    return boolean ? 1 : 0;
-}
+// //From Frontend to MariaDB TinyInt boolean 1 - 0
+// export const fromBooleanToTinyInt = async (boolean: boolean): Promise<number> => {
+//     return boolean ? 1 : 0;
+// }

-//From Frontend to MariaDB TinyInt boolean -1 - 1
-export const fromBooleanToTinyIntNegative = async (boolean: boolean): Promise<number> => {
-    return boolean ? 1 : -1;
-}
+// //From Frontend to MariaDB TinyInt boolean -1 - 1
+// export const fromBooleanToTinyIntNegative = async (boolean: boolean): Promise<number> => {
+//     return boolean ? 1 : -1;
+// }

-//From MariaDB to Frontend String boolean yes - no / Y - N / etc...
-export const fromStringToBoolean = async (string: string): Promise<boolean> => {
-    let booleanValue = true;
-    let stringValue = string.toLowerCase();
-    if ((stringValue = "n") || (stringValue = "no") || (stringValue = "non")) {
-        return booleanValue = false;
-    }
-    return booleanValue;
-}
+// //From MariaDB to Frontend String boolean yes - no / Y - N / etc...
+// export const fromStringToBoolean = async (string: string): Promise<boolean> => {
+//     let booleanValue = true;
+//     let stringValue = string.toLowerCase();
+//     if ((stringValue = "n") || (stringValue = "no") || (stringValue = "non")) {
+//         return booleanValue = false;
+//     }
+//     return booleanValue;
+// }

-export const fromBooleanToEnum = async (boolean: boolean): Promise<PhoneAddrEnhancedCapable> => {
-    return boolean ? PhoneAddrEnhancedCapable.Y : PhoneAddrEnhancedCapable.N;
-}
+// export const fromBooleanToEnum = async (boolean: boolean): Promise<PhoneAddrEnhancedCapable> => {
+//     return boolean ? PhoneAddrEnhancedCapable.Y : PhoneAddrEnhancedCapable.N;
+// }

-export const fromEnumToBoolean = async (enumValue: PhoneAddrEnhancedCapable): Promise<boolean> => {
-    return enumValue ? true : false;
-}
+// export const fromEnumToBoolean = async (enumValue: PhoneAddrEnhancedCapable): Promise<boolean> => {
+//     return enumValue ? true : false;
+// }
--- a/src/customer-support/shared/shared-class.dto.ts
+++ b/src/customer-support/shared/shared-class.dto.ts
@ -1,20 +0,0 @@
-export class Comments {
-    comment: string;
-    isPublic: boolean;
-    createdAt: Date;
-    createdBy: string;
-    updatedAt: Date;
-    updatedBy: string;
-}
-
-export class Address {
-    door_number: number;
-    street: string;
-    city: string;
-    province: string;
-    postal_code: string;
-    latitude: string;
-    longitude: string;
-    createdAt: Date;
-    comment: Comments;
-}
--- a/src/customer-support/staff/staff.controller.ts
+++ b/src/customer-support/staff/staff.controller.ts
--- a/src/customer-support/staff/staff.module.ts
+++ b/src/customer-support/staff/staff.module.ts
--- a/src/customer-support/staff/staff.service.ts
+++ b/src/customer-support/staff/staff.service.ts
--- a/src/customer-support/television/television.controller.ts
+++ b/src/customer-support/television/television.controller.ts
@ -1,8 +0,0 @@
-import { Controller } from "@nestjs/common";
-
-@Controller()
-export class TelevisionController { 
-
-
-    
-}
--- a/src/customer-support/television/television.module.ts
+++ b/src/customer-support/television/television.module.ts
@ -1,8 +0,0 @@
-import { Module } from "@nestjs/common";
-import { TelevisionController } from "src/customer-support/television/television.controller";
-import { TelevisionService } from "src/customer-support/television/television.service";
-
-@Module({
-    imports: [TelevisionService],
-    providers: [TelevisionController],
-}) export class TelevisionModule { }
--- a/src/customer-support/television/television.service.ts
+++ b/src/customer-support/television/television.service.ts
@ -1,7 +0,0 @@
-import { Injectable } from "@nestjs/common";
-
-@Injectable()
-export class TelevisionService {
-
-
-}
--- a/src/customer-support/tickets/dtos/note.ts
+++ b/src/customer-support/tickets/dtos/note.ts
@ -0,0 +1,45 @@
+
+/*
+To allow me to get all infos needed to display in the ticket list page i need to access these informations and how to get it : 
+
+     -> ticket_id: 
+        - ticket table:  
+            using the account ids and delivery ids, i can :
+                i need first name and last name for contacts, i will use the account_ids to query the account table
+                i need to find the service_id, i need the product_id to query the service table.
+
+     -> status: 
+        -ticket table : the status is here.
+
+     -> assign_to: 
+        - ticket table : 
+            displays a staff_id: 
+                I need to query the staff table, using the email to get the id of the employee, its email, its first and last name,
+
+     -> deliveryAddress: 
+        - ticket table: the account_id is here.
+        - delivery table: i can get the address here, using the account_id.
+
+     -> product_type: 
+        - ticket table : using the account_id : 
+            i can query the delivery table: 
+                -delivery table: 
+                    get delivery id linked to the account id
+            i can query the service table
+                - service table: 
+                    delivery_id to get the product_id and device_id
+                - product table: 
+                    using the product_id, i can get the type here
+     -> department: 
+        - ticket table: 
+            i can get the dept_id here
+        - ticket_dept : 
+            using the dept_id from the ticket table, i can get the name here.
+     -> parentTicketId: 
+        - ticket table: 
+            i can get the parent here.
+     -> dueDate, updatedAt, completedAt: 
+        - ticket table: 
+            i can get the due_date, last_update, Date_closed here.
+
+*/
--- a/src/customer-support/tickets/dtos/ticket-list.dto.ts
+++ b/src/customer-support/tickets/dtos/ticket-list.dto.ts
@ -0,0 +1,14 @@
+import { IsInt, IsOptional, IsString } from "class-validator";
+
+export class TicketListItem {
+    @IsInt() id: number;
+    @IsString() status: string;
+    @IsString() @IsOptional() assignedTo: string;
+    @IsString() deliveryAddress: string;
+    @IsString() subject: string;
+    @IsString() department: string;
+    @IsInt() @IsOptional() parentTicketId: number;
+    @IsString() dueDate: string;;
+    @IsString() updatedAt: string;
+    @IsString() completedAt: string;
+}
--- a/src/customer-support/tickets/dtos/ticket.dto.ts
+++ b/src/customer-support/tickets/dtos/ticket.dto.ts
@ -0,0 +1,65 @@
+import { Type } from "class-transformer";
+import { IsBoolean, IsInt, IsOptional, IsString } from "class-validator";
+
+export class Ticket {
+    @IsInt() id: number;
+    @IsString() createdAt: string;
+    @Type(() => DeliveryAddress) deliveryAddress: DeliveryAddress;
+    @Type(() => Message) message: Message[];
+    @Type(() => Service) service: Service[];
+    @Type(() => Device) device: Device[];
+    @Type(() => Contact) contact: Contact[];
+    @Type(() => TicketHistory) TicketHistory: TicketHistory;
+}
+
+export class DeliveryAddress {
+    @IsString() address: string;
+    @IsString() department: string;
+    @IsString() shortDescription: string;
+    @IsString() description: string;
+}
+
+export class Message {
+    @IsString() attachment: string;
+    @IsString() comment: string;
+    @IsString() createdBy: string;
+    @IsString() createdAt: string;
+}
+
+export class Service {
+    @IsString() serviceType: string;
+    @IsString() shortDescription: string;
+    @Type(() => Number) price: number;
+    @IsBoolean() status: boolean;
+}
+
+export class Device {
+    @IsString() name: string;
+    @IsString() model: string;
+    @IsString() category: string;
+    @IsString() sku: string;
+    @IsString() sn: string;
+    @IsString() gponSn: string;
+    @IsString() @IsOptional() mac?: string;
+    @IsString() @IsOptional() wifiPass?: string;
+    @IsString() @IsOptional() tag?: string;
+    @IsString() room: string;
+    @Type(() => Number) price: number;
+    @IsString() @IsOptional() speed?: string;
+    @IsString() description: string;
+}
+
+export class Contact {
+    @IsString() FirstName: string;
+    @IsString() LastName: string;
+    @IsString() @IsOptional() telHome?: string;
+    @IsString() @IsOptional() telOffice?: string;
+    @IsString() @IsOptional() telOfficeExt?: string;
+    @IsString() @IsOptional() cell?: string;
+    @IsString() @IsOptional() fax?: string;
+    @IsString() email: string;
+}
+
+export class TicketHistory {
+    @Type(() => Ticket) ticket: Ticket[];
+}
--- a/src/customer-support/tickets/ticket.controller.ts
+++ b/src/customer-support/tickets/ticket.controller.ts
@ -1,11 +1,21 @@
-import { Controller } from "@nestjs/common";
+import { Controller, Get, Param } from "@nestjs/common";
+import { ModuleAccessAllowed } from "src/common/decorators/modules-guard.decorators";
+import { Result } from "src/common/errors/result-error.factory";
+import { TicketListItem } from "src/customer-support/tickets/dtos/ticket-list.dto";
 import { TicketService } from "src/customer-support/tickets/ticket.service";

-
-@Controller()
+@Controller('tickets')
 export class TicketController {

    constructor(private readonly getService: TicketService) { }

+    @Get(':email/:status')
+    @ModuleAccessAllowed()
+    async findTicketByFilters(
+        @Param('status') status: string,
+        @Param('email') email?: string,
+    ): Promise<Result<TicketListItem[], string>> {
+        return await this.getService.getListOfAllTicketByFilters(status, email);
+    }

 }
--- a/src/customer-support/tickets/ticket.service.ts
+++ b/src/customer-support/tickets/ticket.service.ts
@ -1,9 +1,85 @@
 import { Injectable } from "@nestjs/common";
+import { Result } from "src/common/errors/result-error.factory";
 import { PrismaMariaDbService } from "prisma/mariadb/prisma-mariadb.service";
+import { TicketListItem } from "src/customer-support/tickets/dtos/ticket-list.dto";
+import { timestampToStringDate } from "src/common/utils/date-utils";
+
@Injectable()
 export class TicketService {

-    constructor(private readonly prisma: PrismaMariaDbService) { }
+    constructor(
+        private readonly prisma: PrismaMariaDbService,
+    ) { }

+    getListOfAllTicketByFilters = async (status: string, email?: string): Promise<Result<TicketListItem[], string>> => {
+        //fetch 
+        const staffId = await this.prisma.staff.findFirst({
+            where: { email },
+            select: {
+                id: true,
+                first_name: true,
+                last_name: true,
+                email: true,
+            }
+        });
+        if (!staffId) return { success: false, error: 'EMPLOYEE_NOT_FOUND' }

-}
+        //fetch the data for the following columns : ID, SUBJECT, STATUS, DÉPEND DU TICKET, DATE ASSIGNÉE, DERNIÈRE MISE À JOUR, DATE COMPLÉTÉE
+        const assignedTickets = await this.prisma.ticket.findMany({
+            where: { assign_to: staffId.id, status },
+            select: {
+                id: true,
+                delivery_id: true, // to fetch the address in the delivery table
+                status: true, // status column
+                dept_id: true, // to fetch the name of the department in the ticket_dept table
+                parent: true, // dépend du ticket column
+                due_date: true, // date assignée column
+                last_update: true, // dernière mise à jour column
+                date_closed: true, // date complétée column
+                subject: true, // type column
+            },
+        });
+        if (!assignedTickets) return { success: false, error: 'TICKETS_NOT_FOUND' };
+
+        let ticketListItem: TicketListItem[] = [];
+
+        //fetch the data for the remaining columns: ADRESSE, DEPARTMENT
+        for (const ticket of assignedTickets) {
+
+            //Address column
+            const delivery = await this.prisma.delivery.findUnique({
+                where: { id: ticket.delivery_id },
+                select: { address1: true, id: true, },
+            });
+            if (!delivery) return { success: false, error: 'ADDRESS_NOT_FOUND' };
+
+            //department column
+            const department = await this.prisma.ticket_dept.findUnique({
+                where: { id: ticket.dept_id! },
+                select: { name: true },
+            });
+            if (!department) return { success: false, error: 'DEPARTMENT_NOT_FOUND' };
+
+            //translate timestamp to Date string format
+            const dueDate = timestampToStringDate(Number(ticket.due_date));
+            const updatedAt = timestampToStringDate(Number(ticket.last_update))
+            const completedAt = timestampToStringDate(Number(ticket.date_closed));
+
+            //build a ticket for the ticket list
+            ticketListItem.push({
+                id: Number(ticket.id),
+                subject: ticket.subject ? ticket.subject : '',
+                status: ticket.status,
+                assignedTo: '',
+                deliveryAddress: delivery.address1!,
+                department: department.name,
+                parentTicketId: Number(ticket.parent) ? Number(ticket.parent) : 0,
+                dueDate: dueDate,
+                updatedAt: updatedAt,
+                completedAt: completedAt,
+            });
+        }
+
+        return { success: true, data: ticketListItem }
+    }
+}