Gigafibre Field Service Management - ERPNext doctypes, dispatch app, architecture docs
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Full feature matrix comparing 6 FSM platforms with Gigafibre. Gaiia (YC, $13.2M) is the primary comparable — ISP-specific OSS/BSS. Key insights: - Gaiia charges per-subscriber; Gigafibre is self-hosted (free) - Our dispatch UX already exceeds Gaiia's public features - Biggest gaps: customer portal, online checkout, mobile tech app - Quick wins: auto travel time, tech status updates, SMS notifications Priority roadmap ordered by ROI for a 2-10 tech ISP operation. Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com> |
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Gigafibre FSM
Field Service Management for Gigafibre ISP — built on ERPNext + Vue/Quasar.
Quick Start
1. Create ERPNext doctypes
# Copy script to ERPNext container
docker cp scripts/setup_fsm_doctypes.py erpnext-backend-1:/home/frappe/frappe-bench/apps/frappe/frappe/
# Execute
docker exec erpnext-backend-1 bench --site erp.gigafibre.ca execute frappe.setup_fsm_doctypes.create_all
2. Dispatch PWA
See OSS-BSS-Field-Dispatch repo.
Documentation
- Architecture — data model, tech stack, auth flow
- Roadmap — phased implementation plan
Related Repos
| Repo | Purpose |
|---|---|
| OSS-BSS-Field-Dispatch | Vue/Quasar dispatch PWA |
| frappe_docker | ERPNext Docker setup |