aa6cc3e732
- Niveau requis PAR JOB persistant : store hub durable (job-levels.json) + endpoint POST /roster/job-level + buildUnassigned enrichit required_level ; pastille « niv » écrit via l'API (survit reload/session). NB : l'API Custom Field ERPNext v16 échoue (IndexError) sur ce doctype custom → store hub (migratable en champ ERPNext plus tard). - Lasso FREEFORM : tracé libre (souris + tactile) → polygone SVG + point-in-polygon sur les pins/amas projetés (remplace le rectangle) + expansion des amas (getClusterLeaves). - D v2 : carte des tournées = routes ROUTIÈRES réelles (Mapbox Directions par tech, domicile→arrêts) + distance/temps RÉELS dans la légende (cache par signature ; fallback segments droits + estimation haversine). Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
176 lines
15 KiB
JavaScript
176 lines
15 KiB
JavaScript
/**
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* Roster (Planification) API — appelle targo-hub /roster/*.
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* Le backend lit les techs/modèles/besoins dans ERPNext facturation et appelle
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* le solveur OR-Tools. Voir services/targo-hub/lib/roster.js.
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*/
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import { HUB_URL as HUB } from 'src/config/hub'
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async function jget (path) {
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const r = await fetch(HUB + path)
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if (!r.ok) throw new Error('Roster API ' + r.status)
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return r.json()
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}
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async function jpost (path, body) {
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const r = await fetch(HUB + path, {
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method: 'POST',
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headers: { 'Content-Type': 'application/json' },
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body: JSON.stringify(body || {}),
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})
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if (!r.ok) throw new Error('Roster API ' + r.status)
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return r.json()
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}
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async function jput (path, body) {
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const r = await fetch(HUB + path, { method: 'PUT', headers: { 'Content-Type': 'application/json' }, body: JSON.stringify(body || {}) })
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if (!r.ok) throw new Error('Roster API ' + r.status)
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return r.json()
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}
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export const listTechnicians = () => jget('/roster/technicians')
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export const listTemplates = () => jget('/roster/templates')
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export const createTemplate = (t) => jpost('/roster/templates', t)
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// Fériés QC déterministes (calendrier) + préavis de disponibilité avant un férié.
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export const holidays = (from, to) => jget(`/roster/holidays?from=${encodeURIComponent(from)}&to=${encodeURIComponent(to)}`)
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export const holidayNotice = (days = 35) => jget('/roster/holiday-notice?days=' + days)
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export const sendHolidayNotice = (date) => jpost('/roster/holiday-notice', { date })
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export const listRequirements = (start, days = 7) => jget(`/roster/requirements?start=${start}&days=${days}`)
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export const createRequirement = (r) => jpost('/roster/requirements', r)
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export const listAssignments = (start, days = 7) => jget(`/roster/assignments?start=${start}&days=${days}`)
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export const getCoverage = (start, days = 7) => jget(`/roster/coverage?start=${start}&days=${days}`)
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// Dispo restante par jour × segment (AM/PM/Soir) : capacité (quarts) − jobs placés, + charge due
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export const getCapacity = (start, days = 7) => jget(`/roster/capacity?start=${start}&days=${days}`)
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export const getStats = (start, days = 7) => jget(`/roster/stats?start=${start}&days=${days}`)
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export const getOccupancy = (start, days = 7) => jget(`/roster/occupancy?start=${start}&days=${days}`)
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export const getAbsences = (start, days = 7) => jget(`/roster/absences?start=${start}&days=${days}`)
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export const applyGardeHorizon = (start, weeks, assignments, shifts) => jpost('/roster/garde/apply', { start, weeks, assignments, shifts })
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export const setAbsence = (tech, date, type, remove) => jpost('/roster/absence/set', { tech, date, type, remove })
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export const generate = (start, days = 7, weights) => jpost('/roster/generate', { start, days, weights })
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export const publish = (assignments) => jpost('/roster/publish', { assignments })
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export const publishWeek = (start, days, assignments, notify) => jpost('/roster/publish-week', { start, days, assignments, notify })
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export const updateTemplate = (name, patch) => jput('/roster/template/' + encodeURIComponent(name), patch)
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// ── Copilote (Gemini Flash) + politique de reprise ──
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export const askAssistant = (message, history) => jpost('/roster/assistant', { message, history })
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export const getPolicy = () => jget('/roster/policy')
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export const savePolicy = (policy) => jpost('/roster/policy', policy)
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export const setJobLevel = (name, level) => jpost('/roster/job-level', { name, level }) // niveau requis persistant par job
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export async function deleteShiftTemplate (name) {
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const r = await fetch(HUB + '/roster/template/' + encodeURIComponent(name), { method: 'DELETE' })
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if (!r.ok) throw new Error('Suppression modèle: ' + r.status)
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return r.json()
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}
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export const bulkRequirements = (requirements) => jpost('/roster/requirements/bulk', { requirements })
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export const clearRequirements = (start, days = 7) => jpost('/roster/requirements/clear', { start, days })
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export async function deleteAssignment (name) {
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const r = await fetch(HUB + '/roster/assignment/' + encodeURIComponent(name), { method: 'DELETE' })
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if (!r.ok) throw new Error('Suppression échouée: ' + r.status)
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return r.json()
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}
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export const listAvailability = (status) => jget('/roster/availability' + (status ? '?status=' + encodeURIComponent(status) : ''))
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export const requestAvailability = (a) => jpost('/roster/availability', a)
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export const approveAvailability = (name, body) => jpost('/roster/availability/' + encodeURIComponent(name) + '/approve', body || {})
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export const pauseTechnician = (id, paused, reason) => jpost(`/roster/technician/${encodeURIComponent(id)}/pause`, { paused, reason })
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export const setTechEfficiency = (id, efficiency) => jpost(`/roster/technician/${encodeURIComponent(id)}/efficiency`, { efficiency })
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export const setTechCost = (id, body) => jpost(`/roster/technician/${encodeURIComponent(id)}/cost`, body)
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export const setTechSkills = (id, skills, skillLevels, skillEff) => { const body = { skills }; if (skillLevels !== undefined) body.skill_levels = skillLevels; if (skillEff !== undefined) body.skill_eff = skillEff; return jpost(`/roster/technician/${encodeURIComponent(id)}/skills`, body) }
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// ── Prise de RDV ──
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export const bookJobs = () => jget('/roster/book/jobs')
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// Méta de l'éditeur type→compétence : { service_types, skills, skill_by_type }
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export const bookMeta = () => jget('/roster/book/meta')
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export const bookSlots = (p) => jget('/roster/book/slots?' + new URLSearchParams(p).toString())
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export const bookFit = (body) => jpost('/roster/book/fit', body)
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export const bookConfirm = (body) => jpost('/roster/book/confirm', body)
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// Hold temporaire d'une fenêtre (agent qui sélectionne) — { date, start, minutes } ou { date, start, release:true }
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export const bookHold = (body) => jpost('/roster/book/hold', body)
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// Lien client (token) pour un job → { token, url }
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export const bookLink = (job) => jpost('/roster/book/link', { job })
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// File « À recontacter » (jobs À reporter)
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export const jobsToReschedule = () => jget('/roster/jobs-to-reschedule')
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// Impact d'un retrait de compétence : jobs assignés exigeant cette compétence
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export const skillImpact = (tech, skill) => jget('/roster/skill-impact?tech=' + encodeURIComponent(tech) + '&skill=' + encodeURIComponent(skill))
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// Impact d'une absence : jobs assignés au tech sur ces dates (CSV)
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export const absenceImpact = (tech, dates) => jget('/roster/absence-impact?tech=' + encodeURIComponent(tech) + '&dates=' + encodeURIComponent((dates || []).join(',')))
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// Redistribuer ces jobs : mode 'auto' (re-match) ou 'requeue' (À recontacter)
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export const redistributeSkillJobs = (jobs, skill, mode) => jpost('/roster/skill-impact/redistribute', { jobs, skill, mode })
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// Candidats classés pour reprendre un job (techs qualifiés + libres au créneau)
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export const jobCandidates = (job, exclude) => jget('/roster/job-candidates?job=' + encodeURIComponent(job) + '&exclude=' + encodeURIComponent(exclude || ''))
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// Plan explicite : [{ job, tech } | { job, requeue:true }]
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export const redistributePlan = (plan) => jpost('/roster/skill-impact/redistribute', { plan })
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// Jobs non assignés (+ groupe/dépendances) pour le panneau glisser-déposer
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export const unassignedJobs = () => jget('/roster/unassigned-jobs')
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// Write-back legacy : aperçu (0 écriture) puis application (réassigne ticket.assign_to au tech dans osTicket)
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export const pushLegacyPreview = () => jget('/dispatch/legacy-sync/push-assignments')
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export const pushLegacyApply = (notify = true) => jpost('/dispatch/legacy-sync/push-assignments' + (notify ? '' : '?notify=0'), {})
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// Fil complet d'un ticket legacy (osTicket) : messages + réponses, pour l'expand au clic
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export const ticketThread = (id) => jget('/dispatch/legacy-sync/ticket-thread?id=' + encodeURIComponent(id))
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// Poster au fil d'un ticket : isPublic=false (défaut) = note INTERNE (jamais au client) · true = message public
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export const postTicket = (ticket, msg, isPublic) => jpost('/dispatch/legacy-sync/ticket-post', { ticket, msg, public: !!isPublic })
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// GÉNÉRALISÉ par JOB (osTicket OU ERPNext-natif) : fil+contact (lecture seule) et résolution de conversation pour répondre.
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export const jobThread = (job) => jget('/dispatch/legacy-sync/job-thread?job=' + encodeURIComponent(job))
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export const jobConversation = (job) => jget('/dispatch/legacy-sync/job-conversation?job=' + encodeURIComponent(job))
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// P2 — réponse au CLIENT via le MÊME chemin que la Boîte (/conversations/{token}/messages → Outbox courriel/SMS + miroir osTicket).
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// X-Authentik-Email REQUIS : sans lui le hub enregistre l'envoi comme message CLIENT (from='customer') + déclenche l'IA. À passer (useAuthStore().user).
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export async function sendConvMessage (token, text, agentEmail) {
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const headers = { 'Content-Type': 'application/json' }
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if (agentEmail) headers['X-Authentik-Email'] = agentEmail
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const r = await fetch(HUB + '/conversations/' + encodeURIComponent(token) + '/messages', { method: 'POST', headers, body: JSON.stringify({ text }) })
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if (!r.ok) throw new Error('Envoi conv ' + r.status)
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return r.json()
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}
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// Fermer un ticket dans le legacy (status=closed + date_closed + closed_by=acteur + réouverture enfants)
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export const closeLegacyTicket = (ticket) => jpost('/dispatch/legacy-sync/close-ticket?ticket=' + encodeURIComponent(ticket), {})
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// Fermeture EN LOT (1 appel pour N tickets) — efficace
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export const batchCloseLegacy = (ids) => jpost('/dispatch/legacy-sync/batch-close?tickets=' + encodeURIComponent(ids.join(',')), {})
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// Assigner un job à un tech (date = case déposée)
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export const assignJob = (job, tech, date) => jpost('/roster/assign-job', { job, tech, date })
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// Fil complet d'un ticket legacy (description + commentaires/réponses des collaborateurs) — read-only
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export const legacyTicketThread = (id) => jget('/dispatch/legacy-sync/ticket-thread?id=' + encodeURIComponent(id))
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// Réordonner / re-prioriser les jobs d'un tech×jour : updates = [{ job, route_order, priority? }]
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export const reorderJobs = (updates) => jpost('/roster/reorder-jobs', { updates })
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// Retirer un job d'un tech (retour au pool non assigné) — ERPNext SEULEMENT (redistributions auto)
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export const unassignJobRoster = (job) => jpost('/roster/unassign-job', { job })
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// Situer manuellement un job « hors carte » : pose latitude/longitude (+ adresse) choisis sur la carte
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export const setJobLocation = (job, lat, lon, address) => jpost('/roster/job/set-location', { job, lat, lon, address })
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// Actions rapides du pool (mobile) : patch d'un Dispatch Job (priority/status/required_skill/scheduled_date/notes — liste blanche côté hub).
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export const updateJob = (job, patch) => jpost('/roster/job/update', { job, patch })
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// Persister UN quart immédiatement (sinon addShift reste local/Proposé et disparaît au rechargement). Idempotent côté hub.
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export const createShift = (s) => jpost('/roster/shift', s)
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// ÉQUIPE d'un job (assistants en renfort) — le lead reste inchangé ; l'assistant épinglé voit un bloc hachuré dans son horaire.
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export const getJobTeam = (job) => jget('/roster/job/team?job=' + encodeURIComponent(job))
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export const addAssistant = (job, a) => jpost('/roster/job/team', { job, add: a })
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export const removeAssistant = (job, techId) => jpost('/roster/job/team', { job, remove: techId })
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// Réconciliation des techniciens (staff legacy ↔ Dispatch Technician ↔ groupe Authentik tech) : rapport + apply manuel
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// Lien app PWA du tech (à copier / SMS) + son téléphone
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export const techAppLink = (tech) => jget('/roster/tech-link?tech=' + encodeURIComponent(tech))
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// Table additive « durées par caractéristique » (éditable inline) — seed + apprentissage futur (learned_min)
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export const getJobChars = () => jget('/roster/job-characteristics')
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export const saveJobChars = (items) => jpost('/roster/job-characteristics', { items })
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// Chrono (boucle de capture) : début/fin réels d'un job → durée réelle (apprentissage)
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export const startJob = (job) => jpost('/roster/job/start', { job })
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export const finishJob = (job) => jpost('/roster/job/finish', { job })
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export const techSyncReport = () => jget('/dispatch/legacy-sync/tech-sync')
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export const techSyncApply = (ids) => jpost('/dispatch/legacy-sync/tech-sync/apply?ids=' + encodeURIComponent((ids || []).join(',')), {})
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// Jobs Legacy (osTicket) ouverts assignés à UN tech (lecture seule) — vue « jobs courants du tech »
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export const legacyTechTickets = (tech) => jget('/dispatch/legacy-sync/tech-tickets?tech=' + encodeURIComponent(tech))
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// Charge Legacy DATÉE par tech×jour sur la fenêtre affichée → durées estimées appliquées aux timelines
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export const legacyWindowLoad = (start, days) => jget('/dispatch/legacy-sync/window-load?start=' + encodeURIComponent(start) + '&days=' + encodeURIComponent(days))
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// Retour au POOL legacy (action EXPLICITE) : désassigne (ERPNext) + réécrit le ticket à Tech Targo (3301) dans osTicket
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export const returnJobToPool = (job) => jpost('/dispatch/legacy-sync/return-to-pool?job=' + encodeURIComponent(job), {})
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// Aviser le client d'un report : désassigne + SMS lien /book — { job, phone?, message? }
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export const notifyReschedule = (body) => jpost('/roster/job/notify-reschedule', body)
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// URL d'export GPX du parcours GPS d'un tech (jour courant) via Traccar — { tech, from, to } ISO 8601. window.open() = téléchargement.
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export const gpxUrl = (tech, from, to) => HUB + '/traccar/gpx?tech=' + encodeURIComponent(tech) + '&from=' + encodeURIComponent(from) + '&to=' + encodeURIComponent(to)
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// Tracé GPS (breadcrumb) d'un tech sur UNE journée → { coords:[[lon,lat]…], count }. Plage exacte (1 jour) obligatoire (Traccar lourd sinon).
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export const traccarTrack = (tech, from, to) => jget('/traccar/track?tech=' + encodeURIComponent(tech) + '&from=' + encodeURIComponent(from) + '&to=' + encodeURIComponent(to))
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// Validation « service livré » d'un job : statut service+modem (en ligne + signal) pour le client/adresse du job.
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// Croise tech-présent (geofence) + service-en-ligne → preuve de complétion d'install.
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export const jobServiceStatus = (job) => jget('/roster/job-service-status?job=' + encodeURIComponent(job))
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// Aperçu croisement temps-sur-site (Traccar × emplacement job) + ancre d'activation GenieACS (clamped_minutes / service_anchor).
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export const onsiteCross = (days = 30) => jget('/traccar/onsite?days=' + days)
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// Position GPS LIVE (dernière connue) d'un tech → { ok, lat, lon, time, speed } ; pour fixer son point de départ (domicile).
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export const techLivePosition = (tech) => jget('/traccar/live?tech=' + encodeURIComponent(tech))
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// Liste des appareils Traccar (pour associer un tech à son GPS) — { id, name, uniqueId, status, lastUpdate }.
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export const listTraccarDevices = () => jget('/traccar/devices')
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// Associer / changer (device_id) ou dissocier ('') l'appareil Traccar d'un tech — INLINE depuis Planif.
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export const setTechTraccarDevice = (id, deviceId) => jpost('/roster/technician/' + encodeURIComponent(id) + '/traccar-device', { device_id: deviceId })
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