Gigafibre Field Service Management - ERPNext doctypes, dispatch app, architecture docs
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louispaulb 6577bb79bc feat(campaigns/send): real SMTP error + auto-retry + one-click Renvoyer
The send worker used to write "SMTP send returned false (see hub logs)"
on every failure, forcing the operator to SSH into the box to find the
actual cause. Now we capture the real reason and surface it in the UI.

Three changes:

1. lib/email.js exposes getLastError() — a side-channel for the most
   recent nodemailer error message, cleared at the start of every
   sendEmail call. Legacy "if (await sendEmail(...))" callers stay on
   the false-return contract; only the campaign worker reads the
   side-channel for detailed error capture.

2. The worker now retries each recipient up to 3 times (initial +
   2 retries with 2s/5s backoff). Most "Unexpected socket close"-style
   transient Mailjet errors recover on the second attempt. We observed
   exactly this case for Myriam Bergevin in cmp-20260522-2d4605 — a
   single socket close interrupted 1 of 202 sends; auto-retry would
   have caught it. retry_count is now stored on the recipient.

3. POST /campaigns/:id/recipients/:row/retry resets a single failed
   row back to pending and re-fires the worker. Surfaced in the
   detail-page table as a small 🔁 button next to the error text on
   any row with status=failed. Useful when auto-retry exhausted its
   3 attempts on a one-off transient.

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
2026-05-22 13:29:25 -04:00
apps feat(campaigns/send): real SMTP error + auto-retry + one-click Renvoyer 2026-05-22 13:29:25 -04:00
docs docs: Giftbit API integration overview for production approval 2026-05-22 09:26:05 -04:00
erpnext feat: flow editor, Gemini QR scanner with offline queue, dispatch planning v2 2026-04-22 10:44:17 -04:00
patches chore(ops): install frappe_pg + version-control the post-install patch 2026-05-21 15:15:31 -04:00
scripts feat(campaigns/templates): visible wrapper-expiry date in the email 2026-05-22 10:47:58 -04:00
services feat(campaigns/send): real SMTP error + auto-retry + one-click Renvoyer 2026-05-22 13:29:25 -04:00
.gitignore feat(campaigns): CSV report, manual recipients, template polish 2026-05-22 09:09:07 -04:00
README.md docs: fix DocuSeal hostname (sign.gigafibre.ca, not docs.gigafibre.ca) 2026-05-08 09:25:29 -04:00

Gigafibre FSM

Gigafibre FSM is the operations platform for Gigafibre (consumer brand of TARGO Internet), a fiber ISP in Quebec. It replaces a legacy PHP/MariaDB billing system with ERPNext v16 + Vue 3/Quasar apps for ops, dispatch, field service, and customer self-service.

Repository Structure

gigafibre-fsm/
  apps/
    ops/           Targo Ops -- main operations PWA (Vue 3 / Quasar v2)
    field/         Targo Field -- mobile app for technicians
    client/        Gigafibre Portal -- customer self-service
    website/       www.gigafibre.ca -- marketing site (React / Vite / Tailwind)
    portal/        Customer portal deploy configs
  services/
    targo-hub/     Node.js API gateway (ERPNext, GenieACS, Twilio, Traccar)
    modem-bridge/  SNMP/TR-069 bridge for CPE diagnostics
    legacy-db/     Legacy MariaDB read-only access
    docuseal/      Document signing service
  erpnext/         Custom doctype setup scripts (setup_fsm_doctypes.py)
  scripts/
    migration/     51 Python scripts for legacy-to-ERPNext data migration
    bulk_submit.py, fix_ple_*.py/sh -- PostgreSQL patches, bulk ops
  docs/            Architecture, infrastructure, migration, strategy docs
  docker/          Docker compose fragments
  patches/         ERPNext patches

Architecture

           Internet
              |
    96.125.196.67 (Proxmox VM, Ubuntu 24.04, Docker)
              |
        Traefik v2.11 (TLS via Let's Encrypt)
              |
   +----------+----------+----------+----------+----------+
   |          |          |          |          |          |
ERPNext    Ops PWA   Authentik    n8n     Website    DocuSeal
erp.       erp.      auth.       n8n.    www.       docs.
gigafibre  gigafibre  targo.ca    giga    giga       gigafibre
.ca        .ca/ops/   id.giga     fibre   fibre      .ca
                      fibre.ca    .ca     .ca
              |
         targo-hub (API gateway, msg.gigafibre.ca)
              |
   +----------+----------+----------+----------+
   |          |          |          |          |
GenieACS   Twilio     Mailjet   Stripe   Traccar
(TR-069)   (SMS)      (email)   ($)      (GPS)
              |
       modem-bridge (SNMP / TR-069 deep-dive for TP-Link)

Services & Dependencies

Service URL Stack Purpose
ERPNext erp.gigafibre.ca Frappe v16, PostgreSQL ERP / billing / ticketing — Source of Truth
Ops SPA erp.gigafibre.ca/ops/ Vue 3, Quasar v2, Pinia Internal operations app (dispatch, clients, settings)
targo-hub msg.gigafibre.ca Node.js 20, Express API gateway: SMS, SSE, AI, OAuth admin, Stripe webhooks, Traccar proxy
modem-bridge internal Node.js, Playwright TR-181 deep-dive for TP-Link XX230v / Deco mesh
Authentik (staff) auth.targo.ca Python, PostgreSQL SSO for ops + n8n + Gitea + ERPNext OAuth provider
Authentik (clients) id.gigafibre.ca Python, PostgreSQL SSO for customer-facing portals
n8n n8n.gigafibre.ca Node.js Workflow automation (campaigns, SMS, email)
Traefik Go Reverse proxy, TLS, forwardAuth middleware
Website www.gigafibre.ca React, Vite, Tailwind Marketing site + address API
DocuSeal sign.gigafibre.ca Ruby on Rails Contract e-signature
GenieACS (external) Node.js, MongoDB TR-069 ACS for ONT/router fleet
Traccar (external) Java GPS tracking for techs

ERPNext Custom Doctypes

Doctype ID Pattern Purpose
Service Location LOC-##### Customer premises (address, GPS, OLT port, network config)
Service Equipment EQP-##### Deployed hardware (ONT, router, TV box -- serial, MAC, IP)
Service Subscription SUB-##### Active service plans (speed, price, billing, RADIUS)
Dispatch Job DJ-##### Work orders with equipment, materials, checklist, photos, signature
Dispatch Technician DT-##### Tech profiles with GPS (Traccar), skills, color coding
Dispatch Tag -- Skill/service/region tags with levels (Fibre, TV, Telephonie, etc.)

Key Custom Fields

Doctype Custom Fields
Customer legacy_account_id, legacy_customer_id, ppa_enabled, stripe_id
Item legacy_product_id, download_speed, upload_speed, olt_profile
Subscription radius_user, radius_pwd, legacy_service_id
Issue legacy_ticket_id, assigned_staff, issue_type, is_important, service_location

Tech Stack

Frontend: Vue 3, Quasar v2, Pinia, Vite, Mapbox GL JS Backend: ERPNext v16 / Frappe (Python), PostgreSQL, Node.js (targo-hub) Infra: Docker, Traefik v2.11, Authentik SSO, Proxmox Integrations: Twilio (SMS), Mailjet (email), Stripe (payments), Traccar (GPS), GenieACS (TR-069), Gemini 2.5 Flash via targo-hub (vision/OCR — see docs/features/vision-ocr.md)

Data Volumes (migrated from legacy)

Entity Volume
Customers 6,667 (active + terminated)
Subscriptions 21,876 (with RADIUS credentials)
Sales Invoices 115,000+
Payments 99,000+ (with invoice references)
Tickets (Issues) 242,000+ (parent/child hierarchy)
Ticket Messages 784,000+
Devices 7,600+ (ONT, router, TV box)
Service Locations ~17,000

Development

# Ops app
cd apps/ops && npm install && npx quasar dev

# Website
cd apps/website && npm install && npm run dev

# targo-hub
cd services/targo-hub && npm install && npm run dev

# Deploy ops to production
cd apps/ops && bash deploy.sh

Auth Pattern

Two parallel Authentik instances — not a migration in progress:

  • auth.targo.ca — staff-facing. Protects /ops/, n8n, Gitea, the hub admin endpoints. Also acts as the OAuth provider for ERPNext sign-in. Lives on the prod box at /opt/authentik (managed by Targo's IT team).
  • id.gigafibre.ca — customer-facing. Protects the client portal. Lives at /opt/authentik-client on the prod box.

Staff apps go through Traefik forwardAuth → Authentik outpost → cookie. The ops SPA reads X-Authentik-Email from the proxied header to identify the user, then maps Authentik groups to the in-app capability set (useUserGroups.js). All ERPNext API calls from targo-hub use Authorization: token <ERP_SERVICE_TOKEN> (Bearer from .env).

New users are added via ops Settings → Utilisateurs → "Inviter" which hits POST /auth/users on the hub. The hub creates the Authentik user, sets a temporary password, emails it via Mailjet, and creates the matching ERPNext System User in one round-trip. See docs/SETUP.md §6.

Documentation

Start at docs/README.md — it indexes every doc with a "I want to…" intent table. Quick map:

Area Entry point
Plan & live module URLs docs/roadmap.md
System architecture (services, Docker, SSO) docs/architecture/overview.md
ERPNext data model + customer flows docs/architecture/data-model.md
Frontend patterns (Vue/Quasar/Pinia) docs/architecture/app-design.md
Billing, Stripe, invoices docs/features/billing-payments.md
CPE / modems / ONTs / TR-069 docs/features/cpe-management.md
Scanner / OCR / Gemini pipeline docs/features/vision-ocr.md
Agent flows (Flow Template) docs/features/flow-editor.md
Wizard SKU vs legacy audit docs/reference/erpnext-item-diff.md
Historical snapshots & migration logs docs/archive/