Gigafibre Field Service Management - ERPNext doctypes, dispatch app, architecture docs
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louispaulb 3db1dbae06 fix(contract): always run built-in chain + send ack SMS + default scheduled_date
Three bugs combined to make CTR-00008 (and likely others) land silently:

1. Fallback was count-based, not outcome-based.
   _fireFlowTrigger returned >0 when a broken Flow Template (FT-00005)
   "matched" on_contract_signed but did nothing. We took that as success
   and skipped the built-in install chain. Now we ALWAYS run the built-in
   chain; the idempotency check inside (look up existing Issue linked to
   contract) lets a healthy Flow Template short-circuit us naturally.

2. scheduled_date was null on all chained jobs.
   createDeferredJobs passed '' when no step.scheduled_date was set, and
   the fiber_install template doesn't set one. Jobs with null dates are
   filtered out of most dispatch board views, giving the user-visible
   "Aucune job disponible pour dispatch" symptom even after the chain was
   built. Default to today (via ctx.scheduled_date) so jobs appear on the
   board; dispatcher reschedules per capacity.

3. No post-sign acknowledgment to the customer.
   Previously the Flow Template was expected to send the confirmation SMS;
   since the template was broken, the customer got nothing after signing.
   Add _sendPostSignAcknowledgment that sends a "Bon de commande reçu"
   SMS with contract ref + service details + next steps. Fires only when
   the chain is actually created (not on idempotent skip) so we never
   double-notify.

Also:
- Resolve phone/email from cell_phone + email_billing (legacy-migrated
  Customer records use those fields, not Frappe defaults mobile_no /
  email_id) — otherwise we'd keep skipping SMS with "no phone on file".
- _createBuiltInInstallChain now returns { created, issue, jobs,
  scheduled_date, reason } so callers can branch on outcome.
- Export sendPostSignAcknowledgment so one-shot backfill scripts can
  re-notify customers whose contracts were signed during the broken
  window.
- Set order_source='Contract' (existing Select options patched separately
  to include 'Contract' alongside Manual/Online/Quotation).

Backfilled CTR-00008: ISS-0000250003 + 4 chained Dispatch Jobs all with
scheduled_date=2026-04-23, ack SMS delivered to Louis-Paul's cell.

Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
2026-04-22 21:01:51 -04:00
apps feat: contract → chain → subscription → prorated invoice lifecycle + tech group claim 2026-04-22 20:40:54 -04:00
docs fix(tech): restore Gemini-native scanner + port equipment UX into ops 2026-04-22 15:56:38 -04:00
erpnext feat: flow editor, Gemini QR scanner with offline queue, dispatch planning v2 2026-04-22 10:44:17 -04:00
patches refactor: reduce token count, DRY code, consolidate docs 2026-04-13 08:39:58 -04:00
scripts feat: flow editor, Gemini QR scanner with offline queue, dispatch planning v2 2026-04-22 10:44:17 -04:00
services fix(contract): always run built-in chain + send ack SMS + default scheduled_date 2026-04-22 21:01:51 -04:00
.gitignore feat: flow editor, Gemini QR scanner with offline queue, dispatch planning v2 2026-04-22 10:44:17 -04:00
README.md docs: reorganize into architecture/features/reference/archive folders 2026-04-22 11:51:33 -04:00

Gigafibre FSM

Gigafibre FSM is the operations platform for Gigafibre (consumer brand of TARGO Internet), a fiber ISP in Quebec. It replaces a legacy PHP/MariaDB billing system with ERPNext v16 + Vue 3/Quasar apps for ops, dispatch, field service, and customer self-service.

Repository Structure

gigafibre-fsm/
  apps/
    ops/           Targo Ops -- main operations PWA (Vue 3 / Quasar v2)
    field/         Targo Field -- mobile app for technicians
    client/        Gigafibre Portal -- customer self-service
    website/       www.gigafibre.ca -- marketing site (React / Vite / Tailwind)
    portal/        Customer portal deploy configs
  services/
    targo-hub/     Node.js API gateway (ERPNext, GenieACS, Twilio, Traccar)
    modem-bridge/  SNMP/TR-069 bridge for CPE diagnostics
    legacy-db/     Legacy MariaDB read-only access
    docuseal/      Document signing service
  erpnext/         Custom doctype setup scripts (setup_fsm_doctypes.py)
  scripts/
    migration/     51 Python scripts for legacy-to-ERPNext data migration
    bulk_submit.py, fix_ple_*.py/sh -- PostgreSQL patches, bulk ops
  docs/            Architecture, infrastructure, migration, strategy docs
  docker/          Docker compose fragments
  patches/         ERPNext patches

Architecture

           Internet
              |
    96.125.196.67 (Proxmox VM, Ubuntu 24.04, Docker)
              |
        Traefik v2.11 (TLS via Let's Encrypt)
              |
   +----------+----------+----------+----------+----------+
   |          |          |          |          |          |
ERPNext    Ops PWA   Authentik    n8n     Website    Oktopus
erp.       erp.      auth.       n8n.    www.       oss.
gigafibre  gigafibre  targo.ca    giga    giga       giga
.ca        .ca/ops/              fibre   fibre      fibre
                                 .ca     .ca        .ca
              |
         targo-hub (API gateway)
              |
   +----------+----------+----------+
   |          |          |          |
GenieACS   Twilio    Traccar   modem-bridge
(TR-069)   (SMS)     (GPS)     (SNMP/TR-069)

Services & Dependencies

Service URL Port Stack Purpose
ERPNext erp.gigafibre.ca 8080 Frappe v16, PostgreSQL ERP backend, API
Ops PWA erp.gigafibre.ca/ops/ 80 Vue 3, Quasar, Pinia Staff operations app
targo-hub internal 3100 Node.js, Express API gateway to external services
modem-bridge internal 3200 Node.js SNMP/TR-069 CPE diagnostics
Authentik auth.targo.ca / id.gigafibre.ca 9000 Python, PostgreSQL SSO (staff + customers)
n8n n8n.gigafibre.ca 5678 Node.js Workflow automation (SMS, email)
Traefik -- 80/443 Go Reverse proxy, TLS, forwardAuth
Oktopus oss.gigafibre.ca 8428 Go TR-069 CPE management
Website www.gigafibre.ca 80 React, Vite, Tailwind Marketing site + address API
Traccar tracker.targointernet.com 8082 Java GPS tracking for techs

ERPNext Custom Doctypes

Doctype ID Pattern Purpose
Service Location LOC-##### Customer premises (address, GPS, OLT port, network config)
Service Equipment EQP-##### Deployed hardware (ONT, router, TV box -- serial, MAC, IP)
Service Subscription SUB-##### Active service plans (speed, price, billing, RADIUS)
Dispatch Job DJ-##### Work orders with equipment, materials, checklist, photos, signature
Dispatch Technician DT-##### Tech profiles with GPS (Traccar), skills, color coding
Dispatch Tag -- Skill/service/region tags with levels (Fibre, TV, Telephonie, etc.)

Key Custom Fields

Doctype Custom Fields
Customer legacy_account_id, legacy_customer_id, ppa_enabled, stripe_id
Item legacy_product_id, download_speed, upload_speed, olt_profile
Subscription radius_user, radius_pwd, legacy_service_id
Issue legacy_ticket_id, assigned_staff, issue_type, is_important, service_location

Tech Stack

Frontend: Vue 3, Quasar v2, Pinia, Vite, Mapbox GL JS Backend: ERPNext v16 / Frappe (Python), PostgreSQL, Node.js (targo-hub) Infra: Docker, Traefik v2.11, Authentik SSO, Proxmox Integrations: Twilio (SMS), Mailjet (email), Stripe (payments), Traccar (GPS), GenieACS (TR-069), Gemini 2.5 Flash via targo-hub (vision/OCR — see docs/features/vision-ocr.md)

Data Volumes (migrated from legacy)

Entity Volume
Customers 6,667 (active + terminated)
Subscriptions 21,876 (with RADIUS credentials)
Sales Invoices 115,000+
Payments 99,000+ (with invoice references)
Tickets (Issues) 242,000+ (parent/child hierarchy)
Ticket Messages 784,000+
Devices 7,600+ (ONT, router, TV box)
Service Locations ~17,000

Development

# Ops app
cd apps/ops && npm install && npx quasar dev

# Website
cd apps/website && npm install && npm run dev

# targo-hub
cd services/targo-hub && npm install && npm run dev

# Deploy ops to production
cd apps/ops && bash deploy.sh

Auth Pattern

Authentik SSO protects staff apps via Traefik forwardAuth. The ops app reads X-Authentik-Email from the proxied request header. All ERPNext API calls from targo-hub and the ops nginx proxy use Authorization: token <ERP_SERVICE_TOKEN> (Bearer token from server .env). Customer-facing SSO is at id.gigafibre.ca, federated from auth.targo.ca.

Documentation

Start at docs/README.md — it indexes every doc with a "I want to…" intent table. Quick map:

Area Entry point
Plan & live module URLs docs/roadmap.md
System architecture (services, Docker, SSO) docs/architecture/overview.md
ERPNext data model + customer flows docs/architecture/data-model.md
Frontend patterns (Vue/Quasar/Pinia) docs/architecture/app-design.md
Billing, Stripe, invoices docs/features/billing-payments.md
CPE / modems / ONTs / TR-069 docs/features/cpe-management.md
Scanner / OCR / Gemini pipeline docs/features/vision-ocr.md
Agent flows (Flow Template) docs/features/flow-editor.md
Wizard SKU vs legacy audit docs/reference/erpnext-item-diff.md
Historical snapshots & migration logs docs/archive/