Inbox identity/grouping (fixes mislabeled threads):
- customerName = real From display name, then a customer matched BY EMAIL,
then the raw address — never the AI's content-guessed name (a gilles@ relay
showed as "Sylvie Juteau").
- never group a thread by one of our own domains (support@targo.ca,
*@targointernet.com): re-ingested outbound was collapsing unrelated threads
into one mislabeled "Guylaine Gagnon" thread.
Refactor: queues/TYPES/QUEUE_OF/CAT centralized in lib/categories.js (were
drifting across conversation.js + inbox-triage.js; telephonie/television had
no matching triage type). Removed dead export findConversationByEmail.
Feat: addMessage stamps msg.agent on outbound replies -> per-agent stats.
Historique (/historique, HistoriquePage.vue): tournées par technicien (ALL
statuses incl. Completed/Cancelled — the board hid them), tech leaderboard,
inbox leaderboard. Hub: /dispatch/history, /dispatch/leaderboard,
/conversations/leaderboard.
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
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