gigafibre-fsm

louis/gigafibre-fsm

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Author	SHA1	Message	Date
louispaulb	7df6ad30e3	fix(ops): accurate occupancy denominator + editable skills + support filter Three fixes from live feedback: 1. techOccupancy counted only jobs WITH a start_time → legacy osTicket jobs (assigned, no appointment hour) showed as free (e.g. Houssam "40h libre" with 6 jobs). Now untimed assigned jobs count toward busy (rendered as hatched "unscheduled" blocks) and jobs match by technician_id OR docname. techOccupancy also accepts CSV skills (require ALL) for multi-skill needs. 2. Support now maps to a 'support' skill (was []), so it lists only support-skilled agents — techs with no skills set are excluded. Added 'support' to SKILL_VOCAB + DEPARTMENT_SKILLS. 3. AvailabilityByReason skills list is editable: auto-added skills (e.g. 'sans-fil' from wireless service address) can be removed per-chip when not relevant. Bands + summary now reflect ALL selected skills. Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>	2026-07-09 14:28:42 -04:00
louispaulb	f4a6d07a8b	feat(ops): reason → skill → skill-aware availability module Bridge reason → required skill → availability so the occupancy denominator reflects the skill a job needs ("70 h installation" vs "150 h all techs"). Hub: - lib/skill-resolver.js (NEW, SOURCE UNIQUE): shared techHasSkill(s) predicate, deptToSkill (moved here, re-exported from roster.js — no cycle), DEPARTMENT_SKILLS bridge, resolveSkills({text,department,jobType,useAI}) (chip → rule → Gemini fallback, reusing classifyEmail pattern). - roster.js: capacityByDay(start,days,skills) filters denominator to qualified techs (+ guards used/due). New POST /roster/resolve-skills, /roster/capacity?skill=. Backward-compatible (no skill = prior behavior). - dispatch.js: techOccupancy/suggestSlots reuse the shared predicate. SPA: - config/departments.js: skills[]+dur per department + skillsForDepartment(); added Réparation reason. - components/shared/OccupancyBands.vue (NEW): vertical-strip grid extracted from SuggestSlotsDialog (now reuses it). - components/shared/AvailabilityByReason.vue (NEW): reason chips + dictate→AI → resolved skill → skill-filtered bands + adjusted-denominator summary. Mounted in ClientDetailPage, IssueDetail, ConversationPanel. - api/roster.js: getCapacity(start,days,skill) + resolveSkills(). - Planif + Dashboard capacity bands pass skill to /roster/capacity. Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>	2026-07-08 18:33:30 -04:00

Author

SHA1

Message

Date

louispaulb

7df6ad30e3

fix(ops): accurate occupancy denominator + editable skills + support filter

Three fixes from live feedback:
1. techOccupancy counted only jobs WITH a start_time → legacy osTicket jobs
   (assigned, no appointment hour) showed as free (e.g. Houssam "40h libre"
   with 6 jobs). Now untimed assigned jobs count toward busy (rendered as
   hatched "unscheduled" blocks) and jobs match by technician_id OR docname.
   techOccupancy also accepts CSV skills (require ALL) for multi-skill needs.
2. Support now maps to a 'support' skill (was []), so it lists only
   support-skilled agents — techs with no skills set are excluded. Added
   'support' to SKILL_VOCAB + DEPARTMENT_SKILLS.
3. AvailabilityByReason skills list is editable: auto-added skills (e.g.
   'sans-fil' from wireless service address) can be removed per-chip when
   not relevant. Bands + summary now reflect ALL selected skills.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>

2026-07-09 14:28:42 -04:00

louispaulb

f4a6d07a8b

feat(ops): reason → skill → skill-aware availability module

Bridge reason → required skill → availability so the occupancy denominator
reflects the skill a job needs ("70 h installation" vs "150 h all techs").

Hub:
- lib/skill-resolver.js (NEW, SOURCE UNIQUE): shared techHasSkill(s) predicate,
  deptToSkill (moved here, re-exported from roster.js — no cycle),
  DEPARTMENT_SKILLS bridge, resolveSkills({text,department,jobType,useAI})
  (chip → rule → Gemini fallback, reusing classifyEmail pattern).
- roster.js: capacityByDay(start,days,skills) filters denominator to qualified
  techs (+ guards used/due). New POST /roster/resolve-skills, /roster/capacity?skill=.
  Backward-compatible (no skill = prior behavior).
- dispatch.js: techOccupancy/suggestSlots reuse the shared predicate.

SPA:
- config/departments.js: skills[]+dur per department + skillsForDepartment();
  added Réparation reason.
- components/shared/OccupancyBands.vue (NEW): vertical-strip grid extracted from
  SuggestSlotsDialog (now reuses it).
- components/shared/AvailabilityByReason.vue (NEW): reason chips + dictate→AI →
  resolved skill → skill-filtered bands + adjusted-denominator summary.
  Mounted in ClientDetailPage, IssueDetail, ConversationPanel.
- api/roster.js: getCapacity(start,days,skill) + resolveSkills().
- Planif + Dashboard capacity bands pass skill to /roster/capacity.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>

2026-07-08 18:33:30 -04:00

2 Commits