Full feature matrix comparing 6 FSM platforms with Gigafibre.
Gaiia (YC, $13.2M) is the primary comparable — ISP-specific OSS/BSS.
Key insights:
- Gaiia charges per-subscriber; Gigafibre is self-hosted (free)
- Our dispatch UX already exceeds Gaiia's public features
- Biggest gaps: customer portal, online checkout, mobile tech app
- Quick wins: auto travel time, tech status updates, SMS notifications
Priority roadmap ordered by ROI for a 2-10 tech ISP operation.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
