Guide de référence et de transfert couvrant toute l'infra Gigafibre:
Traefik, Authentik SSO, ERPNext, Dispatch PWA, n8n, Mailjet, Twilio,
DNS Cloudflare, Docker compose, build/deploy, pièges connus.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Full feature matrix comparing 6 FSM platforms with Gigafibre.
Gaiia (YC, $13.2M) is the primary comparable — ISP-specific OSS/BSS.
Key insights:
- Gaiia charges per-subscriber; Gigafibre is self-hosted (free)
- Our dispatch UX already exceeds Gaiia's public features
- Biggest gaps: customer portal, online checkout, mobile tech app
- Quick wins: auto travel time, tech status updates, SMS notifications
Priority roadmap ordered by ROI for a 2-10 tech ISP operation.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Data model inspired by Odoo OCA Field Service + Salesforce FS patterns.
Adapted for small ISP/telecom (Gigafibre) running ERPNext.
Doctypes: Service Location, Service Equipment, Service Subscription
+ child tables for equipment history, checklists, photos, materials
+ extended Dispatch Job with customer/location/equipment links
Docs: architecture overview, tech stack, auth flow, industry comparison, roadmap
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
