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fix(dispatch): pont lisait un réplica figé (avril) + auto-fermeture des DJ dont le ticket legacy est closed

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- ROOT CAUSE : LEGACY_DB_HOST='legacy-db' = réplica figé au 2026-04-07 → tickets fermés/réassignés depuis
  paraissaient encore ouverts (ex. 244659). Fix infra : .env LEGACY_DB_HOST=10.100.80.100 (DB live, SELECT-only).
- closeResolved() : tout DJ issu du pont (open/assigned/On Hold) dont le ticket legacy est 'closed' → status 'Completed'.
  Appelé à chaque sync + route POST /dispatch/legacy-sync/close-resolved. Résultat 1er run live : 125 ouverts réels,
  102 créés, 44 fermés (dont LEG-244659). NB In Progress non touché.

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
This commit is contained in:
louispaulb 2026-06-06 13:03:10 -04:00
parent a7a428f261
commit c8377a208a
1 changed files with 22 additions and 1 deletions
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23
services/targo-hub/lib/legacy-dispatch-sync.js
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@ -197,7 +197,9 @@ async function sync ({ dryRun = false } = {}) {
errors++; details.push({ legacy_id: String(t.id), error: String((e && e.message) || e) })
}
}
const summary = { ok: true, dryRun, tech_staff_id: TARGO_TECH_STAFF_ID, tickets: tickets.length, created, updated, skipped, errors, unmatched_customer: unmatched }
let closedResolved = 0
if (!dryRun) { try { const cr = await closeResolved(); closedResolved = cr.closed } catch (e) { log('closeResolved error:', e.message) } } // retire les DJ dont le ticket legacy est fermé
const summary = { ok: true, dryRun, tech_staff_id: TARGO_TECH_STAFF_ID, tickets: tickets.length, created, updated, skipped, errors, unmatched_customer: unmatched, closed: closedResolved }
if (!dryRun) { _lastRun = { at: new Date().toISOString(), ...summary }; log(`legacy-dispatch-sync: ${JSON.stringify(summary)}`) } // heartbeat
return { ...summary, details }
}
@ -217,6 +219,24 @@ async function reconcile () {
return { ok: true, legacy_open_3301: legacyIds.size, erpnext_bridged: erpIds.size, missing_count: missing.length, missing, orphan_count: orphan.length, orphan, last_sync: _lastRun }
}
// Auto-fermeture : un Dispatch Job issu du pont dont le ticket legacy est passé `closed` → on le marque « Completed »
// (sort du pool / des listes ouvertes). NE touche PAS « In Progress » (tech en action). SÉQUENTIEL.
async function closeResolved () {
const p = pool(); if (!p) return { checked: 0, closed: 0 }
const djs = await erp.list('Dispatch Job', { filters: [['legacy_ticket_id', '!=', ''], ['status', 'in', ['open', 'assigned', 'On Hold']]], fields: ['name', 'legacy_ticket_id', 'status'], limit: 5000 })
if (!djs.length) return { checked: 0, closed: 0 }
const ids = [...new Set(djs.map(j => parseInt(j.legacy_ticket_id)).filter(Boolean))]
const [rows] = await p.query('SELECT id, status FROM ticket WHERE id IN (?)', [ids])
const st = {}; for (const r of rows) st[String(r.id)] = r.status
let closed = 0; const details = []
for (const j of djs) {
if (st[j.legacy_ticket_id] === 'closed') { // fermé côté legacy → on retire d'ERPNext
try { await erp.update('Dispatch Job', j.name, { status: 'Completed' }); closed++; details.push({ job: j.name, legacy_ticket_id: j.legacy_ticket_id }) } catch (e) {}
}
}
return { checked: djs.length, closed, details }
}
// Fil COMPLET d'un ticket legacy (description + commentaires/réponses des collaborateurs) — read-only.
async function ticketThread (legacyId) {
const p = pool(); if (!p) throw new Error('mysql2 indisponible sur le hub')
@ -256,6 +276,7 @@ async function handle (req, res, method, path) {
if (path === '/dispatch/legacy-sync/preview' && method === 'GET') return json(res, 200, await sync({ dryRun: true }))
if (path === '/dispatch/legacy-sync/run' && method === 'POST') return json(res, 200, await sync({ dryRun: false }))
if (path === '/dispatch/legacy-sync/reconcile' && method === 'GET') return json(res, 200, await reconcile())
if (path === '/dispatch/legacy-sync/close-resolved' && method === 'POST') return json(res, 200, await closeResolved())
if (path === '/dispatch/legacy-sync/ticket-thread' && method === 'GET') { const id = new URL(req.url, 'http://localhost').searchParams.get('id'); return json(res, 200, await ticketThread(id)) }
if (path === '/dispatch/legacy-sync/status' && method === 'GET') { // heartbeat pour Uptime-Kuma (keyword "stale":false)
const ageMin = _lastRun ? Math.round((Date.now() - Date.parse(_lastRun.at)) / 60000) : null