diff --git a/apps/ops/src/components/customer/DeviceStrip.vue b/apps/ops/src/components/customer/DeviceStrip.vue
index 80abc00..f6bb157 100644
--- a/apps/ops/src/components/customer/DeviceStrip.vue
+++ b/apps/ops/src/components/customer/DeviceStrip.vue
@@ -39,17 +39,27 @@
           <template v-if="getDevice(eq.serial_number).ip"><div>WAN IP: {{ getDevice(eq.serial_number).ip }}</div></template>
           <template v-if="getDevice(eq.serial_number).ssid"><div>SSID: {{ getDevice(eq.serial_number).ssid }}</div></template>
         </template>
+        <q-separator dark class="q-my-xs" />
+        <div class="text-grey-4" style="font-size:0.7rem"><q-icon name="settings_input_antenna" size="11px" /> Clic : Do Stuff — signal, actions, VoIP/IPTV</div>
       </q-tooltip>
-      <q-menu context-menu v-if="getDevice(eq.serial_number)">
-        <q-list dense style="min-width:160px">
-          <q-item clickable v-close-popup @click="doReboot(eq)">
-            <q-item-section avatar><q-icon name="restart_alt" size="18px" /></q-item-section>
-            <q-item-section>Redémarrer</q-item-section>
-          </q-item>
-          <q-item clickable v-close-popup @click="doRefreshParams(eq)">
-            <q-item-section avatar><q-icon name="sync" size="18px" /></q-item-section>
-            <q-item-section>Rafraîchir params</q-item-section>
+      <!-- Do Stuff toujours accessible (clic gauche ou ce menu) — même pour un appareil sans données ACS (sans-fil). -->
+      <q-menu context-menu>
+        <q-list dense style="min-width:180px">
+          <q-item clickable v-close-popup @click="$emit('open-device', eq)">
+            <q-item-section avatar><q-icon name="settings_input_antenna" size="18px" color="deep-purple-6" /></q-item-section>
+            <q-item-section>Do Stuff — ouvrir l'appareil</q-item-section>
           </q-item>
+          <template v-if="getDevice(eq.serial_number)">
+            <q-separator />
+            <q-item clickable v-close-popup @click="doReboot(eq)">
+              <q-item-section avatar><q-icon name="restart_alt" size="18px" /></q-item-section>
+              <q-item-section>Redémarrer</q-item-section>
+            </q-item>
+            <q-item clickable v-close-popup @click="doRefreshParams(eq)">
+              <q-item-section avatar><q-icon name="sync" size="18px" /></q-item-section>
+              <q-item-section>Rafraîchir params</q-item-section>
+            </q-item>
+          </template>
         </q-list>
       </q-menu>
     </div>
diff --git a/apps/ops/src/components/shared/DoStuffButton.vue b/apps/ops/src/components/shared/DoStuffButton.vue
new file mode 100644
index 0000000..834166c
--- /dev/null
+++ b/apps/ops/src/components/shared/DoStuffButton.vue
@@ -0,0 +1,59 @@
+<template>
+  <!-- DoStuffButton — entrée CANONIQUE « Do Stuff » (terme de F, zéro réapprentissage). Réutilisable partout où
+       un service/abonnement/appareil est affiché : résout l'appareil (par série, sinon lieu de service, sinon
+       client) et OUVRE la vue équipement unique (EquipmentDetail), où vivent signal/débit/actions/VoIP/IPTV.
+       Ouvre via la prop openModal si fournie, sinon émet 'navigate' (que la fiche/DetailModal parent gère). -->
+  <span class="dostuff-entry">
+    <q-btn dense no-caps :flat="flat" :unelevated="!flat" :size="size"
+      :color="flat ? 'deep-purple-7' : 'deep-purple-6'" icon="settings_input_antenna"
+      :loading="loading" :label="label" @click.stop="openDoStuff">
+      <q-tooltip>{{ tooltip }}</q-tooltip>
+    </q-btn>
+    <span v-if="msg" class="text-caption text-grey-6 q-ml-sm">{{ msg }}</span>
+  </span>
+</template>
+
+<script setup>
+import { ref } from 'vue'
+import { useQuasar } from 'quasar'
+import { listDocs } from 'src/api/erp'
+
+const props = defineProps({
+  // Cibles de résolution (au moins une) — priorité : série exacte > lieu de service > client.
+  serial: { type: String, default: '' },
+  serviceLocation: { type: String, default: '' },
+  customer: { type: String, default: '' },
+  // Ouverture : si fournie, on appelle openModal(doctype, name, title) ; sinon on émet 'navigate'.
+  openModal: { type: Function, default: null },
+  label: { type: String, default: 'Do Stuff' },
+  tooltip: { type: String, default: "Ouvre l'appareil : signal, débit, VoIP/IPTV et actions réseau (comme « Do Stuff » de F)" },
+  size: { type: String, default: '' },
+  flat: { type: Boolean, default: false },
+})
+const emit = defineEmits(['navigate'])
+const $q = useQuasar()
+const loading = ref(false)
+const msg = ref('')
+
+// Résout l'appareil du service et ouvre sa vue équipement (source unique = Service Equipment).
+async function openDoStuff () {
+  loading.value = true; msg.value = ''
+  try {
+    let eqs = []
+    const fields = ['name', 'equipment_type', 'status', 'serial_number']
+    if (props.serial) eqs = await listDocs('Service Equipment', { filters: { serial_number: props.serial }, fields, limit: 5 })
+    if (!eqs.length && props.serviceLocation) eqs = await listDocs('Service Equipment', { filters: { service_location: props.serviceLocation }, fields, limit: 10 })
+    if (!eqs.length && props.customer) eqs = await listDocs('Service Equipment', { filters: { customer: props.customer }, fields, limit: 10 })
+    if (!eqs.length) { msg.value = 'Aucun appareil lié'; return }
+    // Préfère un appareil actif portant une série (l'ONU/le modem principal).
+    const active = eqs.filter(e => String(e.status || '').toLowerCase() !== 'retiré')
+    const pick = active.find(e => e.serial_number) || active[0] || eqs.find(e => e.serial_number) || eqs[0]
+    const title = (pick.equipment_type || 'Appareil') + (pick.serial_number ? ' — ' + pick.serial_number : '')
+    if (props.openModal) props.openModal('Service Equipment', pick.name, title)
+    else emit('navigate', 'Service Equipment', pick.name, title)
+  } catch (e) {
+    msg.value = ''
+    $q.notify({ type: 'negative', message: 'Do Stuff : ' + (e.message || e) })
+  } finally { loading.value = false }
+}
+</script>
diff --git a/apps/ops/src/components/shared/detail-sections/EquipmentDetail.vue b/apps/ops/src/components/shared/detail-sections/EquipmentDetail.vue
index 234872a..ee31da0 100644
--- a/apps/ops/src/components/shared/detail-sections/EquipmentDetail.vue
+++ b/apps/ops/src/components/shared/detail-sections/EquipmentDetail.vue
@@ -65,6 +65,38 @@
     </div>
   </div>
 
+  <!-- Do Stuff en direct (F) : interroge l'OLT via n8n (comme F) — remonte VoIP / IPTV / distance / WAN / profil de
+       ligne que le poller passif n'expose pas. À la demande (~30 s). + « Copier pour le ticket » (bouton copy de F). -->
+  <div v-if="device && doc.serial_number && doc.olt_ip" class="dsf">
+    <div class="dsf-bar">
+      <q-btn v-if="!liveF && !liveFLoading" dense flat no-caps size="sm" color="deep-purple-6" icon="bolt"
+        label="Do Stuff en direct (F)" @click="fetchLiveF">
+        <q-tooltip>Interroge l'OLT en direct (VoIP, IPTV, distance, WAN, profil) — ~30 s, comme F</q-tooltip>
+      </q-btn>
+      <div v-if="liveFLoading" class="text-caption text-deep-purple-6"><q-spinner-dots size="18px" /> Interrogation de l'OLT… (~30 s)</div>
+      <template v-if="liveF && !liveFLoading">
+        <span class="dsf-title"><q-icon :name="liveF.ok ? (liveF.online ? 'check_circle' : 'cancel') : 'info'" :color="liveF.ok ? (liveF.online ? 'green-6' : 'red-6') : 'grey-5'" size="15px" /> Direct (F)<span v-if="!liveF.ok" class="text-grey-6 q-ml-xs">— {{ liveF.error }}</span></span>
+        <q-btn dense flat round size="xs" icon="refresh" color="grey-6" @click="fetchLiveF"><q-tooltip>Réinterroger</q-tooltip></q-btn>
+      </template>
+      <q-space />
+      <q-btn dense flat no-caps size="sm" color="grey-7" icon="content_copy" label="Copier pour le ticket" @click="copyForTicket">
+        <q-tooltip>Copie un résumé de l'appareil à coller dans un ticket — comme F</q-tooltip>
+      </q-btn>
+    </div>
+    <div v-if="liveF && liveF.ok" class="dsf-tiles">
+      <span v-if="liveF.rxPower != null" class="dsf-chip"><q-icon name="network_check" size="12px" /> {{ liveF.signal }} · Rx {{ liveF.rxPower }}<span v-if="liveF.txPower != null"> / Tx {{ liveF.txPower }}</span> dBm</span>
+      <span v-if="liveF.distance != null" class="dsf-chip"><q-icon name="straighten" size="12px" /> {{ liveF.distance }} m</span>
+      <span v-if="liveF.voip" class="dsf-chip"><q-icon name="call" size="12px" /> VoIP {{ liveF.voip }}</span>
+      <span v-if="liveF.iptv" class="dsf-chip"><q-icon name="live_tv" size="12px" /> IPTV {{ liveF.iptv }}</span>
+      <span v-if="liveF.wanIp" class="dsf-chip"><q-icon name="public" size="12px" /> WAN {{ liveF.wanIp }}</span>
+      <span v-if="liveF.profileId" class="dsf-chip"><q-icon name="speed" size="12px" /> Profil {{ liveF.profileId }}</span>
+      <span v-if="liveF.uptime" class="dsf-chip"><q-icon name="schedule" size="12px" /> {{ liveF.uptime }}</span>
+      <span v-if="liveF.lastDown" class="dsf-chip dsf-warn"><q-icon name="history" size="12px" /> {{ liveF.lastDown }}</span>
+      <span v-if="liveF.firmware" class="dsf-chip"><q-icon name="memory" size="12px" /> {{ liveF.firmware }}</span>
+      <a v-if="liveF.managementIp" :href="'https://' + liveF.managementIp + '/'" target="_blank" class="dsf-chip dsf-link"><q-icon name="router" size="12px" /> GUI {{ liveF.managementIp }}</a>
+    </div>
+  </div>
+
   <!-- Identité de l'appareil (repliée par défaut) -->
   <div class="collapse-head" @click="showIdentity = !showIdentity"><q-icon :name="showIdentity ? 'expand_more' : 'chevron_right'" size="18px" class="q-mr-xs" />Identité de l'appareil</div>
   <div v-show="showIdentity || !device" class="modal-field-grid">
@@ -532,6 +564,55 @@ const refreshing = ref(false)
 const deleting = ref(false)
 const portCtx = ref(null)
 
+// ── Do Stuff en direct (F) : /collab/dostuff interroge l'OLT via n8n (VoIP/IPTV/distance/WAN/profil/firmware).
+//    ~30 s, à la demande (charge l'OLT) — jamais auto à l'ouverture. Réservé tech-3 XGS-PON (sinon « OLT non reconnue »).
+const liveF = ref(null); const liveFLoading = ref(false)
+async function fetchLiveF () {
+  const sn = props.doc.serial_number, olt = props.doc.olt_ip
+  if (!sn || !olt) return
+  liveF.value = null; liveFLoading.value = true
+  try {
+    const r = await fetch(`${HUB_URL}/collab/dostuff?serial=${encodeURIComponent(sn)}&olt=${encodeURIComponent(olt)}`)
+    const res = await r.json()
+    if (!res.ok && res.recognized === false) res.error = 'OLT suivie par notre sonde (données ci-dessus) — direct réservé aux OLT XGS-PON (tech 3)'
+    liveF.value = res
+  } catch (e) { liveF.value = { ok: false, error: e.message } } finally { liveFLoading.value = false }
+}
+
+// « Copier pour le ticket » (bouton copy de F) : résumé plaintext de l'appareil, collable tel quel dans un ticket.
+function copyForTicket () {
+  const d = props.doc, dev = device.value || {}, lf = liveF.value, st = status.value
+  const L = []
+  const desc = [d.equipment_type, d.brand, d.model].filter(Boolean).join(' ')
+  L.push('Appareil : ' + (desc || '—'))
+  if (d.serial_number) L.push('SN : ' + d.serial_number)
+  if (d.mac_address) L.push('MAC : ' + d.mac_address)
+  L.push('Statut : ' + (st.online === true ? 'En ligne' : st.online === false ? 'Hors ligne' : '?') + (st.label ? ' (' + st.label + ')' : ''))
+  const rx = (lf && lf.rxPower != null) ? lf.rxPower : dev.rxPower
+  const tx = (lf && lf.txPower != null) ? lf.txPower : dev.txPower
+  if (rx != null && rx !== 0) L.push('Signal : Rx ' + rx + (tx != null && tx !== 0 ? ' / Tx ' + tx : '') + ' dBm')
+  if (lf && lf.distance != null) L.push('Distance : ' + lf.distance + ' m')
+  if (d.olt_ip) L.push('OLT : ' + (d.olt_name || d.olt_ip) + ' — ' + [d.olt_slot, d.olt_port, d.olt_ontid].filter(x => x != null).join('/'))
+  const mgmt = (lf && lf.managementIp) || managementIp.value
+  if (mgmt) L.push('Gestion : https://' + mgmt + '/')
+  const wan = (lf && lf.wanIp) || dev.ip
+  if (wan) L.push('WAN IP : ' + wan)
+  if (lf && lf.voip) L.push('VoIP : ' + lf.voip)
+  if (lf && lf.iptv) L.push('IPTV : ' + lf.iptv)
+  if (lf && lf.profileId) L.push('Profil ligne : ' + lf.profileId)
+  const fw = (lf && lf.firmware) || dev.firmware
+  if (fw) L.push('Firmware : ' + fw)
+  if (dev.uptime) L.push('Uptime : ' + formatUptime(dev.uptime))
+  const txt = L.join('\n')
+  const done = () => $q.notify({ type: 'positive', message: 'Résumé copié — collable dans un ticket', timeout: 1500 })
+  if (navigator.clipboard && navigator.clipboard.writeText) navigator.clipboard.writeText(txt).then(done).catch(() => fallbackCopy(txt, done))
+  else fallbackCopy(txt, done)
+}
+function fallbackCopy (txt, done) {
+  try { const ta = document.createElement('textarea'); ta.value = txt; document.body.appendChild(ta); ta.select(); document.execCommand('copy'); document.body.removeChild(ta); done() }
+  catch (e) { $q.notify({ type: 'negative', message: 'Copie impossible' }) }
+}
+
 const managementIp = computed(() => {
   const iface = device.value?.interfaces?.find(i => i.role === 'management')
   return iface?.ip || null
@@ -910,6 +991,14 @@ onUnmounted(() => stopWanLive())
 .wan-tick { flex: 1; min-width: 2px; height: 100%; border-radius: 1px; opacity: .85; }
 .dv-wan-btn { float: right; margin-top: -2px; }
 .wan-spark { width: 100%; height: 38px; display: block; margin-top: 4px; }
+.dsf { margin: 8px 0 10px; padding: 8px 10px; border: 1px solid #ede9fe; background: #faf5ff; border-radius: 8px; }
+.dsf-bar { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
+.dsf-title { font-size: 0.76rem; font-weight: 600; color: #6b21a8; display: flex; align-items: center; gap: 4px; }
+.dsf-tiles { display: flex; flex-wrap: wrap; gap: 5px; margin-top: 7px; }
+.dsf-chip { display: inline-flex; align-items: center; gap: 3px; font-size: 0.74rem; color: #334155; background: #fff; border: 1px solid #e2e8f0; border-radius: 5px; padding: 2px 7px; }
+.dsf-chip.dsf-warn { background: #fffbeb; border-color: #fde68a; color: #92400e; }
+.dsf-link { color: #1e40af; text-decoration: none; }
+.dsf-link:hover { text-decoration: underline; }
 .collapse-head { display: flex; align-items: center; cursor: pointer; font-size: 0.8rem; font-weight: 600; color: #475569; padding: 6px 2px; border-top: 1px solid #f1f5f9; user-select: none; }
 .collapse-head:hover { color: #1e293b; }
 .diag-section { margin-top: 8px; }
diff --git a/apps/ops/src/components/shared/detail-sections/SubscriptionDetail.vue b/apps/ops/src/components/shared/detail-sections/SubscriptionDetail.vue
index 8703a37..c56875f 100644
--- a/apps/ops/src/components/shared/detail-sections/SubscriptionDetail.vue
+++ b/apps/ops/src/components/shared/detail-sections/SubscriptionDetail.vue
@@ -1,10 +1,8 @@
 <template>
-  <!-- Accès DIRECT au « Do Stuff » de l'appareil du service (signal, débit WAN en direct, actions) — comme le bouton
-       « Do Stuff » de F. Résout l'appareil du lieu de service (sinon du client) et ouvre sa vue équipement. -->
+  <!-- Entrée « Do Stuff » CANONIQUE (composant partagé) — même bouton partout : ouvre la vue équipement unique. -->
   <div class="q-mb-sm">
-    <q-btn dense no-caps unelevated color="deep-purple-6" icon="settings_input_antenna"
-      :loading="dsLoading" label="Do Stuff — appareil" @click="openDoStuff" />
-    <span v-if="dsMsg" class="text-caption text-grey-6 q-ml-sm">{{ dsMsg }}</span>
+    <DoStuffButton :service-location="doc.service_location" :customer="doc.customer"
+      @navigate="(dt, name, t) => $emit('navigate', dt, name, t)" />
   </div>
   <div class="modal-field-grid">
     <div class="mf"><span class="mf-label">Statut</span><span class="ops-badge" :class="subStatusClass(doc.status)">{{ doc.status }}</span></div>
@@ -48,32 +46,13 @@
 </template>
 
 <script setup>
-import { ref } from 'vue'
-import { useQuasar } from 'quasar'
-import { listDocs } from 'src/api/erp'
+import DoStuffButton from 'src/components/shared/DoStuffButton.vue'
 import { formatDate, formatMoney } from 'src/composables/useFormatters'
 import { subStatusClass } from 'src/composables/useStatusClasses'
 
-const props = defineProps({
+defineProps({
   doc: { type: Object, required: true },
   docName: String,
 })
-const emit = defineEmits(['save-field', 'toggle-recurring', 'navigate'])
-const $q = useQuasar()
-const dsLoading = ref(false); const dsMsg = ref('')
-
-// « Do Stuff » : résout l'appareil du service (par lieu de service, sinon par client) et ouvre sa vue équipement
-// (EquipmentDetail = signal Rx/Tx, débit WAN en direct, actions). navigate → openModal du parent (fiche).
-async function openDoStuff () {
-  dsLoading.value = true; dsMsg.value = ''
-  try {
-    let eqs = []
-    if (props.doc.service_location) eqs = await listDocs('Service Equipment', { filters: { service_location: props.doc.service_location }, fields: ['name', 'equipment_type', 'status', 'serial_number'], limit: 10 })
-    if (!eqs.length && props.doc.customer) eqs = await listDocs('Service Equipment', { filters: { customer: props.doc.customer }, fields: ['name', 'equipment_type', 'status', 'serial_number'], limit: 10 })
-    if (!eqs.length) { dsMsg.value = 'Aucun appareil lié à ce service'; return }
-    const active = eqs.filter(e => String(e.status || '').toLowerCase() !== 'retiré')
-    const pick = active.find(e => e.serial_number) || active[0] || eqs.find(e => e.serial_number) || eqs[0]
-    emit('navigate', 'Service Equipment', pick.name)
-  } catch (e) { dsMsg.value = ''; $q.notify({ type: 'negative', message: 'Do Stuff : ' + (e.message || e) }) } finally { dsLoading.value = false }
-}
+defineEmits(['save-field', 'toggle-recurring', 'navigate'])
 </script>